Student Information Adviser

4 weeks ago


Newport, United Kingdom The Isle of Wight College Full time

Job Posted: 2 August 2023

**Contract Term**:Permanent

**Location**:Newport, Isle of Wight

**Contract Type**:Part time

**Salary**:£21,188 - £21,391 per annum, pro-rata (£13,030 - £13,155 per annum, actual)

**Industries**:Administration** **Customer Service** **General Office***

**Closing Date**: 11th August 2023
**Student Information Adviser**

**Newport main campus**

**Monday-Thursday afternoon/evening hours**

**24 hours per week**

**£21,188 - £21,391 per annum, pro-rata**

**(£13,030 - £13,155 per annum, actual)**

Are you looking for a new challenge in a fast paced, customer-facing role?

Do you have the necessary skills to provide efficient customer service and administration support to our busy front of house team If so, we want to hear from you.

Within this role duties will include assisting visitors to the College, including prospective and current students and staff, parents and employers; responding to general queries ranging from enrolment details to course information; and managing and maintaining data to support College departments, for example interview outcomes, enrolments and attendance.

If you want to be part of a positive, can-do team and you enjoy working with people and helping to solve their queries, then please get in touch

**What you can offer us**:

- Qualified to Level 2 in English and maths
- Minimum Level 3 qualification in a relevant discipline, for example, Business Administration or Customer Service (or willing to work towards)
- Outstanding customer service skills, with a proven ability to support a busy team across all administrative duties
- Good IT skills
- An interest in working in a fast-paced, customer facing role with excellent communication skills

**In return we can offer a competitive benefits package including**:

- 41 days’ holiday per year including 30 days’ annual leave, 8 bank holidays and 3 ‘given’ days during the Christmas closure period, all pro-rata as applicable
- Local Government Pension scheme membership
- A variety of training opportunities, including studying for additional related qualifications
- Family friendly flexible working options
- A range of other staff benefits, including onsite free gym, on site restaurant and hair & beauty salons, as well as discounted travel options on Wightlink.



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