Customer Service Advisor

1 week ago


Ireland, United Kingdom Brook Street Full time

Brook Street Recruitment is working with our Belfast client who is located in the Duncrue Area - they are looking to recruit a new full time permanent Customer Service Advisor
Duties
- Sales support for receipt and processing of customer orders onto M4 computer system to include confirmation, checking and processing.
- Documentation of relevant information of customer orders.
- Checking and validation of customer confirmation purchase orders.
- Regularly update information on the system to include MSDS contracts, control and central orders mailbox, creation of 'X' deliver accounts.
- Receive and process queries.
- General administration to include filing and post, recover of support information and credit control.
- Undertake any reasonable tasks or duties assigned by the office manager from time to time, related to the effective and efficient performance of the job, and providing they are within the post holders ability.
Criteria
- Customer service experience is required
- Strong Office Admin, Proficient on Microsoft, and Excel
- Effective and polite telephone manner
- Ability to work as part of team and on own initiative
- Work within a busy environment
Please send your CV via the link



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