Donor Services Assistant

7 months ago


Belfast, United Kingdom Trócaire Full time

**Description**:
We are looking for someone with proven experience in donor/customer care, administration and data input who has an enthusiastic, positive and proactive approach to their work as well as the ability to build and maintain relationships with colleagues and external stakeholders.

Are you a skilled administrator energised by the thought of working in an organisation that supports people and communities to tackle the root causes of poverty and injustice? Do you love the idea of working in a global organisation with an inclusive and collaborative culture? Then Trocaire wants to hear from you Read on for more details about this exciting opportunity

**The Opportunity**

Trócaire’s Donor Services Team in Northern Ireland sits within the Ireland Division and engages in donor care and income processing. As the Donor Services Assistant, you will support our work by delivering excellent donor care via various communications means, process all income for the region accurately, while collaborating with the overall Northern Ireland team. This is an interesting and varied role for a skilled, experienced administrator who possesses great attention to detail and excellent interpersonal skills. You will work as part of a supportive, hard working and collaborative team with a focus on delivering results. You will work in a place where you will add value and help change millions of lives around the world.

You will work in our Belfast office, 3 days a week (between Monday and Thursday, Thursday being mandatory).

**About Trócaire**

Trócaire is an International NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world.

Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:

- Promote Access to Justice;
- Achieve Climate & Environmental Justice;
- Ensure Women & Girls’ Protection, Voice & Influence;
- Save Lives and Protect Human Dignity and
- Mobilise the Public on the island of Ireland to achieve Global Justice.

**Benefits**:
**What we can offer you**:
Trócaire offers a competitive package of salary and benefits including pension scheme and life assurance. We have an excellent range of work life balance friendly policies including Flexible working. Car park space nearby provided.

**Safeguarding Programme Participants-Children & Adults**

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse, and has clear expectations of all staff. Please ensure to for more information on Trócaire’s safeguarding policies.

**We welcome diverse applicants to join our inclusive workforce.**

Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.



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