Marketing Communications Coordinator

4 months ago

Truro, United Kingdom Healthwatch Cornwall CIC Full time

**Background**

Healthwatch Cornwall is one of 152 local Healthwatch formed in response to the Health and Social Care Act 2012. Healthwatch England provides representation at national level and Healthwatch Cornwall is funded by the Department of Health via Cornwall Council.

Our vision is to inspire positive change in Cornwall’s health and social care through effective public engagement and we exist to ensure people and communities have a strong voice to influence and challenge how health and social care services are provided within their area.

Healthwatch Cornwall is a Community Interest Company (CIC), and we act as a ‘critical friend’ to the commissioners and providers of health and social care services to enable progressive and beneficial decisions to be made.

**Job Purpose**
A core element of Healthwatch Cornwall’s work is the collection, analysis, and subsequent reporting on data relating to people's experiences of publicly funded health and social care services.

The Research and Engagement Manager is responsible for overseeing this crucial function, ensuring its effective delivery with a dedicated team of staff, administrative support, and the potential for additional assistance through interns and/or volunteers as required.

In addition to managing research activities, the Research and Engagement Manager takes the lead in developing and executing the CRM system. Furthermore, they spearhead the creation of simple impact measures for the organisation, ensuring that our efforts are aligned with our mission to improve health and social care services in Cornwall.

**Responsibilities**:
We are seeking a proactive and versatile individual to fill the role of Research and Engagement Manager at Healthwatch Cornwall. In this combined position, you will play a pivotal role in shaping our research agenda, engaging with stakeholders, and driving impactful initiatives to improve health and social care services in Cornwall.

**Research Leadership**:

- Collaborate with stakeholders and colleagues to develop the annual research programme.
- Lead and oversee the delivery of the annual research programme, ensuring alignment with organisational objectives.
- Utilise creative and appropriate methodologies to design and manage research projects, employing both quantitative and qualitative methods.
- Produce research-based briefings and provide support to stakeholders in understanding key points.
- Analyse and evaluate research findings, interpreting data to identify key issues and develop actionable recommendations.
- Present research data in formats suitable for different audiences, including reports and infographics.

**Engagement Strategy**:

- Collaborate with CEO and team to gain insight into themes identified through community-based activities.
- Support Project Officers in developing engagement activities based on service user feedback and intelligence.
- Identify simple interventions that Healthwatch Cornwall can implement to impact service improvement.
- Develop a simple impact reporting system to measure and communicate Healthwatch Cornwall's impact effectively.
- Liaise with the Communications Officer regarding information requests, research promotion, and evidence collection from web and social media.

**Partnership Boards**
- Manage the development and upkeep of Board Terms of Reference, strategy, and action plan documentation in collaboration with the Partnership Boards Project Officer (PBPO).
- Ensure diverse and suitable representation on Partnership Boards, working closely with the PBPO to engage potential new members and establish relationships with relevant organisations for representation and feedback.
- Collaborate with Healthwatch Cornwall colleagues to log and cross-reference issues raised through Partnership Boards work with the wider organisational agenda, facilitating cross-working within the organisation.
- Oversee the PBPO in coordinating and managing Partnership Board meetings and associated groups, including agenda setting, meeting facilitation, progress monitoring, and documentation.

**Information Management**:

- Maintain a responsive and up-to-date CRM system, securely holding feedback collected from people in Cornwall on health and social care services.
- Prepare database reports for submission at relevant external and internal meetings.
- Attend meetings to present data and research findings, challenging where necessary in line with Healthwatch Cornwall's functions.
- Report quality and safety issues, safeguarding concerns, or urgent matters promptly to the Chief Executive for action.
- Liaise with relevant organisations to ensure effective data collection about complaints or services.
- Maintain up-to-date knowledge of Data Protection legislation to ensure Healthwatch Cornwall's compliance.

**Management**:

- Oversee the research budget effectively, ensuring resources are allocated appropriately.
- Line manage Core Contract Project Officer and Partnership Board Project Off

  • Community Ambassador

    3 weeks ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Join Our Network of Independent PartnersThis is a unique opportunity to work with Cormoran Marketing Group as a Self-Employed / Independent Partner / Freelance. You must have the right to work in the United Kingdom.Key Responsibilities:Track and report on sales performance.Attend training sessions to enhance your skills, including regular training...

  • Community Ambassador

    3 weeks ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Join Our Network of Independent PartnersThis is a unique opportunity to work with Cormoran Marketing Group as a Self-Employed / Independent Partner / Freelance. You must have the right to work in the United Kingdom.Key Responsibilities:Track and report on sales performance.Attend training sessions to enhance your skills, including regular training...

  • Community Ambassador

    1 month ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Unlock Your Potential as a Self-Employed PartnerThis is an exciting opportunity to join our network of Independent Partners and contribute to our growth and expansion in the United Kingdom.Key Responsibilities:Track and report on sales performance to ensure optimal results.Attend regular training sessions to enhance your skills and stay up-to-date with...

  • Community Ambassador

    1 month ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Unlock Your Potential as a Self-Employed PartnerThis is an exciting opportunity to join our network of Independent Partners and contribute to our growth and expansion in the United Kingdom.Key Responsibilities:Track and report on sales performance to ensure optimal results.Attend regular training sessions to enhance your skills and stay up-to-date with...

  • Community Ambassador

    2 weeks ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Unlock Your Potential as a Self-Employed PartnerThis is an exciting opportunity to join our network of Independent Partners and contribute to our growth and expansion in the United Kingdom.Key Responsibilities:Track and report on sales performance to ensure optimal results.Attend regular training sessions to enhance your skills and stay up-to-date with...

  • Community Ambassador

    2 weeks ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Unlock Your Potential as a Self-Employed PartnerThis is an exciting opportunity to join our network of Independent Partners and contribute to our growth and expansion in the United Kingdom.Key Responsibilities:Track and report on sales performance to ensure optimal results.Attend regular training sessions to enhance your skills and stay up-to-date with...

  • Community Ambassador

    1 month ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Unlock Your Potential as a Self-Employed PartnerThis is an exciting opportunity to join our network of Independent Partners and contribute to our growth and expansion in the United Kingdom.Key Responsibilities:Track and report on sales performance to ensure optimal results.Attend regular training sessions to enhance your skills and stay up-to-date with...

  • Community Ambassador

    1 month ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Unlock Your Potential as a Self-Employed PartnerThis is an exciting opportunity to join our network of Independent Partners and contribute to our growth and expansion in the United Kingdom.Key Responsibilities:Track and report on sales performance to ensure optimal results.Attend regular training sessions to enhance your skills and stay up-to-date with...

  • Social Media and Marketing Coordinator

    4 weeks ago

    Truro, United Kingdom Ecruit Full time

    Social Media and Marketing Coordinator – Competitive Salary – Padstow, CornwallThe RoleAre you a creative marketing professional with a keen interest in social media? Can you create content that not only promotes but also inspires action? If so, we're seeking a talented Social Media and Marketing Coordinator to join our team.As our Social Media and...

  • Marketing Partner: UK

    2 weeks ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our network of Independent Partners in the UK. As a Direct Marketing Partner, you will play a key role in promoting our essential services to families across the country.Key ResponsibilitiesIdentify potential customers through various channels and present our services in a clear...

  • Marketing Representative: United Kingdom

    6 days ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Marketing Representative in the United Kingdom. As a Marketing Representative, you will be responsible for promoting our range of energy and services to potential customers, building strong relationships and identifying new business opportunities.Key...

  • Marketing Partner: UK Opportunity

    1 week ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Job OverviewCormoran Marketing Group is seeking a self-motivated and goal-oriented individual to join our network of Independent Partners in the UK. As a key member of our team, you will be responsible for expanding your customer base by promoting essential services, identifying potential customers, and offering tailored solutions.Key...

  • Head of Marketing

    5 months ago

    Truro, United Kingdom Winners Recruitment Full time

    **JOB SUMMARY** Working for a well known company within the Music Industry. You will work with a current marketing team and liaising with stakeholders from Product Management and Sales, this role will develop and manage all marketing efforts to customers, partners and industry organisations based on the company’s commercial goals. You will plan and...

  • Freelance Marketing Consultant

    5 months ago

    Truro, United Kingdom Ridgeway Rose Full time

    Seeking an independent contractor (IR35) who will consult as a marketing freelance coordinator/administrator. Hourly pay on a project basis. Tasks include: - Social media management - Market research - CRM management - Lead capture/booking form management **Job Types**: Temporary contract, Freelance Contract length: 6 months Pay: £15.00-£17.00 per...

  • Digital Content and Communications Assistant

    5 months ago

    Truro, United Kingdom Visit Cornwall CIC Full time

    **Digital Content & Communications Assistant** Are you passionate about digital marketing and looking to make a positive impact in the tourism industry? Visit Cornwall is seeking a dynamic and driven individual to join our team as a Digital Content & Communications Assistant. As a key member of our digital marketing team, you will play a crucial role in...

  • Lease Coordinator

    4 months ago

    Truro, United Kingdom Logix.Aero Full time

    LOGIX.AERO are market leaders in providing specialist support to Airlines, OEMs and MROs with Engine and APU availability solutions. With a pool of over 100 Engines / APUs, we are able to provide support through short and long term rentals, exchanges or outright sales. We also provide asset management services to our customer base by overseeing shop visits,...

  • Business Development Associate

    2 weeks ago

    Truro, Cornwall, United Kingdom Cormoran Marketing Group Full time

    Are you a motivated and ambitious individual looking for a challenging opportunity to grow your career?As a Community Partner with Cormoran Marketing Group, you will have the chance to work independently, leveraging your skills and expertise to drive sales performance and expand our reach.Key Responsibilities:Track and report on sales performance to ensure...

  • Community & Ministry Enabler

    5 months ago

    Truro, United Kingdom Truro cathedral Full time

    **Community & Ministry Enabler** **Our Vision, Ambition and Values** Vision Our vision for Truro Cathedral is to create **Sacred Space** in which the holiness of God is encountered in an open and inclusive way and **Common Ground** where issues shared by the whole of humanity can be explored. Ambition Inspired by the Gospel of Jesus Christ, we work to...

  • Sales and Marketing Assistant

    4 months ago

    Truro, United Kingdom Smith and Reed Recruitment Full time

    If you have previous sales and marketing experience, and you're looking to grow your skills within a passionate, team driven organisation, this could well be the perfect opportunity for you! With excellent company culture and values, driven by the purpose of delivering significant impact and change across Cornwall, this is not a role that comes around very...

  • Commercial Property Management Coordinator

    3 days ago

    Truro, Cornwall, United Kingdom DK Recruitment Full time

    Job Title: Commercial Property Management CoordinatorJob Summary: DK Recruitment is seeking a highly organized and detail-oriented Commercial Property Management Coordinator to join our team.Key Responsibilities:* Assist with the management of a portfolio of commercial properties, ensuring smooth day-to-day operations.* Coordinate property viewings,...