Customer Service Apprentice

2 months ago


Liverpool, United Kingdom St Helen Chamber Full time

Customer Service Apprentice is required to work for a solicitors based in Liverpool City Centre

**Working week is Monday - Friday: 9.00am - 5.00pm £184.80 per week. (Based on 35 Hours)**

**Main duties & Responsibilities**:
Assisting in the efficient and professional operation of the office

Operating the switchboard and multiple incoming call services

Ensure accurate messages are passed on timely to the correct person

Greet and manage clients in reception area

Receive monies and provide receipts to clients

Organise and log internal and external post

Organise hospitality requirements and provide support to various departments as and when necessary

**Desired skills**:
Confident in the use of Microsoft Office, Excel and Word Typing experience would be beneficial

Good telephone manner along with good communication skills

High level of attention to detail to complete tasks

**Desired Personal Qualities**:
Hardworking, reliable and trustworthy

Presentable and professional manner

Self-motivated and willing to learn

Able to prioritise workload and use initiative

**Desired Qualifications**:
GCSE in Maths & English (Level 4 or Grade C & above)

**Future prospects**:The company are willing to provide opportunities to progress within the role and business leading to further qualifications

Tagged as: Apprenticeship



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