Reservations Agent

7 months ago


Newport, United Kingdom Celtic Collection Full time

**JOB TITLE - **Reservations Agent
**DEPARTMENT - **Sales and Revenue
**RATE OF PAY - **£11.80 per hour plus fantastic benefits and target related bonus
**CONTRACT TYPE - **Full Time, Permanent
**HOURS OF WORK - **37.5

**OVERVIEW**
Our reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all of which depend on the outstanding personalities, performance and professionalism of our exceptional team of people

**WHAT ARE WE LOOKING FOR **

**WHAT YOU’LL DO **
As Reservations Agent, you will be taking calls and creating a memorial experience for each guest prior to their arrival. Your responsibilities also include exploring guest needs, assisting with amendments and cancellations, problem solving and using sales techniques to enhance the guest stay across the Collection

**WHATS IN IT FOR YOU**
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts, health and wellbeing support and career development opportunities just to name a few we are sure you won’t be disappointed

Also, as part of your Learning Journey, you will have the opportunity to enrol on to a Celtic Pathways qualification

Pay: Up to £11.80 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site gym
- On-site parking
- Private medical insurance
- Transport links

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: req4458


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