Reservations Agent

1 month ago

Newport, United Kingdom The Celtic Collection Full time

JOB TITLE – Reservations Agent
DEPARTMENT – Sales and Revenue
RATE OF PAY - £11.80 per hour plus fantastic benefits and target related bonus 
CONTRACT TYPE – Full Time, Permanent
HOURS OF WORK – 37.5

LOCATION – Newport NP18 1HQJOB ID - 5069

OVERVIEW
Our reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all of which depend on the outstanding personalities, performance and professionalism of our exceptional team of people

WHAT ARE WE LOOKING FOR …
Are you a storyteller, team player and memory maker? If yes, why not apply to join our team
Is this you? Someone who is passionate about what they do? A positive outlook and good eye for detail, someone loves working in a fast-paced and dynamic environment with an excellent telephone manner and natural ability to build rapport and skillfully adapt to multiple IT applications

WHAT YOU’LL DO …
As Reservations Agent, you will be taking calls and creating a memorial experience for each guest prior to their arrival. Your responsibilities also include exploring guest needs, assisting with amendments and cancellations, problem solving and using sales techniques to enhance the guest stay across the Collection

WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from free parking whilst on duty, lifestyle and retail discounts, health and wellbeing support and career development opportunities just to name a few we are sure you won’t be disappointedAlso,  as part of your Learning Journey, you will have the opportunity to enroll onto a Celtic Pathways qualification

WHO ARE WE …
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales developed from the success of the Celtic Manor Resort, a flagship business and leisure destination that has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. 
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic Manor Resort is one of Europe’s finest destinations for luxury escapes, family breaks, special occasions, golfing getaways and business events. The resort offers three championship golf courses, luxury spas, exceptional conference facilities and team-building and family activities including archery, adventure golf, laser clays and treetop ropes courses.  
As well as the five-star Resort Hotel, the Collection also includes the historic Manor House, the stylish Coldra Court Hotel, 10 luxury self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor. The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel opened its doors at Milford Waterfront in the Spring of 2022 in partnership with the Port of Milford Haven.
In September 2019, The Celtic Collection launched the new International Convention Centre Wales (ICC Wales) in a joint venture partnership with Welsh Government.

RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and would welcome interest from applicants of all ages

  • Reservations Agent

    2 weeks ago

    Newport, United Kingdom St David Recruitment Services Ltd Full time

    **Reservations agent** **Newport** **Permanent** **£9.70 to £10.50 p/h after probation period** **37.5hr a week on Monday to Saturday -** **Day shifts: 8am - 4pm, 9am - 5pm, 10am - 6pm.** PEM257 **Our client is looking for a Customer **Reservations agent** **to join their busy Sales Team.** **We are looking for**: An excellent telephone manner IT...

  • Reservations Agent

    2 weeks ago

    Newport, United Kingdom St David Recruitment Services Ltd Full time

    **Reservations Agent** **Newport** **Permanent** **£9.70 to £10.50 p/h after probation period** **37.5hr a week on Monday to Saturday -** **Day shifts: 8am - 4pm, 9am - 5pm, 10am - 6pm.** **PEM257** Our client is looking for a Reservations agent to join their busy Sales Team. **We are looking for**: An excellent telephone manner IT Literate /...

  • Reservations Agent

    2 weeks ago

    Newport, United Kingdom St David Recruitment Services Ltd Full time

    **Reservations Agent** **Newport** **Permanent** **£9.70 to £10.50 p/h after probation period** **37.5hr a week on Monday to Saturday -** **Day shifts: 8am - 4pm, 9am - 5pm, 10am - 6pm.** **PEM257** Our client is looking for a Reservations agent to join their busy Sales Team. **We are looking for**: An excellent telephone manner IT Literate /...

  • Reservations Agent New

    2 weeks ago

    Newport, United Kingdom St David Recruitment Services Full time

    **Reservations Agent** **Newport** **Permanent** **£9.70 to £10.50 p/h after probation period** **37.5hr a week on Monday to Saturday -** **Day shifts: 8am - 4pm, 9am - 5pm, 10am - 6pm.** **PEM257 Our client is looking for a Reservations agent to join their busy Sales Team. **We are looking for**: An excellent telephone manner IT Literate /...

  • Reservations Sales Agent

    2 weeks ago

    Newport, United Kingdom Holiday Inn Newport; South Wales Full time

    As Reservations Agent you will assist in the effective operation of the reservations department to maximise sales for the hotel. You will ensure maximum revenue opportunities are achieved through execution and maintenance of all sales strategies implemented by the Reservations, Meetings and Events Manager. As Reservations Agent you will be guided to ensure...

  • Reservations Agent

    7 months ago

    Newport, United Kingdom Celtic Collection Full time

    **JOB TITLE - **Reservations Agent **DEPARTMENT - **Sales and Revenue **RATE OF PAY - **£11.80 per hour plus fantastic benefits and target related bonus! **CONTRACT TYPE - **Full Time, Permanent **HOURS OF WORK - **37.5 **OVERVIEW** Our reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all of which depend on...

  • Reservations Agent

    7 months ago

    Newport, United Kingdom St David Recruitment Services Ltd Full time

    **Reservations Agent** **Newport** **Permanent** **£11.03 plus excellent benefits and rewards** **37.5hr a week on Monday to Saturday -** **Day shifts: 8am - 4pm, 9am - 5pm, 10am - 6pm.** **PEM896** Our client is looking for a Customer Service Advisor / Booker to join their busy Sales Team. **We are looking for**: - An excellent telephone manner -...

  • Reservations Agent

    2 weeks ago

    Newport, United Kingdom Reed Business Support Full time

    Are you looking to join a prestigious brand as a Reservations Agent based in their Newport site? Would you like to work for a company where you get free gym membership, discounted accommodation and discounted spa treatments? Would you like to be involved insupporting Celebrity events? What you’ll be doing: - Convert initial enquiries - Upselling the...

  • Reservations Agent

    3 weeks ago

    Newport, Newport, Wales, United Kingdom The Celtic Collection Full time

    JOB TITLE – Reservations AgentDEPARTMENT – Sales and RevenueRATE OF PAY - £11.80 per hour plus fantastic benefits and target related bonus! CONTRACT TYPE – Full Time, PermanentHOURS OF WORK – 37.5LOCATION – Newport NP18 1HQJOB ID - 5069OVERVIEWOur reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all...

  • Reservations Management Specialist

    1 month ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Career Opportunities at Celtic Manor ResortAs a Reservations Agent, you will be part of a dynamic and rewarding work environment with incredible perks and benefits. Your main responsibilities will include delivering exceptional customer service, managing reservations and providing a warm welcome to our guests.Your Benefits Package Includes:Free parking and...

  • Reservations Agent

    2 weeks ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    About UsThe Celtic Collection is a prestigious portfolio of unique hotels and event venues, developed from the success of the Celtic Manor Resort. This renowned business and leisure destination has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards.We are looking for exceptional individuals to join our team,...

  • Front Office Agent

    3 weeks ago

    Newport, Newport, Wales, United Kingdom The Celtic Collection Full time

    JOB TITLE – Front Office Agent DEPARTMENT – Front Office RATE OF PAY - £11.45 per hour plus excellent benefits! CONTRACT TYPE – Permanent HOURS OF WORK – 37.5 hours per week SHIFT DETAILS – 5 days out of 7 LOCATION - Newport, NP18 1HQJOB ID - REQ5108OVERVIEW Can you deliver a truly memorable first impression? WHAT ARE WE LOOKING FOR...

  • Front Office Agent

    1 month ago

    Newport, United Kingdom The Celtic Collection Full time

    JOB TITLE – Front Office Agent DEPARTMENT – Front Office RATE OF PAY - £11.45 per hour plus excellent benefits!  CONTRACT TYPE – Permanent  HOURS OF WORK – 37.5 hours per week SHIFT DETAILS – 5 days out of 7 LOCATION - Newport, NP18 1HQJOB ID - REQ5108OVERVIEW Can you deliver a truly memorable first impression?   WHAT ARE WE...

  • Hospitality Team Member

    1 month ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Delivering Exceptional ServiceIn this Reservations Agent role, you will play a key part in delivering exceptional service and exceeding guest expectations. You will work closely with our team to provide a warm welcome, manage reservations and ensure that every guest has an unforgettable experience.What We Offer:An attractive salary range of £20,000 -...

  • Night Front Office Agent

    2 months ago

    Newport, United Kingdom The Celtic Collection Full time

    JOB TITLE – Nights Front Office Agent DEPARTMENT – Front Office - Celtic Manor ResortRATE OF PAY - £11.60 per hour plus benefits!  CONTRACT TYPE – Full Time – Permanent  HOURS OF WORK – 37.5 hours per week SHIFT DETAILS – 5 out of 7LOCATION – Newport, NP18 1HQJOB ID - REQ5070OVERVIEW Can you deliver a truly memorable first...

  • Travel Agent Apprenticeship

    7 months ago

    Newport, United Kingdom The Travel Business Full time

    **About us** The Travel Business is a small business in newport, NP20 4JW. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided - Growth opportunities **Responsibilities**: - Assist clients in planning and booking their travel arrangements, including flights, accommodations, transportation,...

  • Customer Service Representative

    2 weeks ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    Job SummaryWe are seeking a highly motivated and results-driven Reservations Agent to join our Sales and Revenue team. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting the sales process.The successful candidate will have excellent communication and problem-solving skills, with the ability to work...

  • Customer Service Liaison

    1 month ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    About The Celtic CollectionWe are a prestigious portfolio of unique hotels and event venues in South Wales, developed from the Celtic Manor Resort.Our Unique Selling Points:Luxury hotels and self-catering lodgesChampionship golf courses and luxury spasConference facilities and team-building activitiesJoin Our Team!A Reservations Agent role involves...

  • Hospitality Reservationist

    6 days ago

    Newport, Newport, United Kingdom Celtic Manor Resort Full time

    We are seeking a highly motivated Hospitality Reservationist to join our team at the Celtic Manor Resort in Newport.This is a fantastic opportunity to be part of a dynamic and fast-paced environment.The estimated annual salary for this role is approximately £24,588, based on a 37.5-hour workweek and a rate of pay of £11.80 per hour.About the RoleThis is a...

  • ICC Wales

    2 months ago

    Newport, United Kingdom The Celtic Collection Full time

    JOB TITLE – ICC Wales – Sales ManagerDEPARTMENT – ICC WalesRATE OF PAY - Competitive including fantastic benefitsCONTRACT TYPE – Full TimeHOURS OF WORK – 40 hours per weekSHIFT DETAILS – 5 days out of 7OVERVIEWOur reputation is built on exceptional service, outstanding hospitality and exceeding expectations, all of which depend on the...