Airside Operations Officer
5 months ago
**About the role**
The Airside Operations Officer will be accountable on a 24-hour basis for maintaining a fully operational and safe airside service whilst complying with statutory requirements and local management instructions. This role will be the Airside Operations first contact point, so we're looking for someone who can provide a high standard of customer service to internal and external customers by providing an efficient stand allocation and flight/airfield information service. This is a 42 hour position, with shifts to cover our 24 hour operation.
You can find out more about the team here
**What you'll be doing**
- Ensure that safety is given the highest priority at all times in meeting operational standards through inspection and audit, ensuring that fault reporting and follow-up actions are recorded. This includes carrying out regular safety inspections of the airfield, identifying hazards and recording and acting upon these necessary.
- Carry out regular wildlife patrols and disperse if necessary and keep accurate logs. The applicant must participate in bird culls when necessary.
- Provide marshalling assistance and safety escorts to aircraft as required and assist with additional safety related functions relating to the safe operation of the airfield. Assist and escort emergency services and control authorities and provide support during accident and emergency situations.
- Manage and operate the Airport Operating System, and other operational systems using information obtained from ATC, airlines, handling agents, other business partners and external customers. Amend/reallocate aircraft parking stands as necessary on a real time basis responding to changing operational needs and priorities.
- Complete environmental, stand allocation and other associated plans/trackers to ensure the correct data is captured for billing and airline/handling agent performance.
- Monitor and manage the conduct and safety of all contractors and engineers working airside. Carry out site handover inspections and ensure that all relevant safety documentation and permits are in order.
- Ensure that all personnel working airside comply with statutory instructions and local airport notices, taking appropriate action when necessary to maintain high safety standards.
- Build close working relationships and lines of communication with internal and external customers and business partners to foster co-operation in all areas, particularly with regard to airfield safety.
- During winter operation conditions provide assistance to the ‘Snow Man’ and ‘Snow Co-ordinator’ as required in order to return the airfield as quickly as possible to a fully operational condition, making tactical decisions to carry out the de-icing/anti-icing operations in a timely manner.
- Investigate all incidents and accidents airside and complete the required documentation to capture all required information, including root cause recommendations if required.
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