Compliance Assistant

2 months ago


Stockport, United Kingdom Stockport Homes Group Full time

We have an exciting opportunity, in the Compliance Team, for a Compliance Assistant, to support the delivery of compliance servicing regimes and repairs to the organisation’s property portfolio.

The post holder will plan and co-ordinate work for operatives through the use of dynamic scheduling systems and will be proactive and persistent in contacting customers to make access arrangements for essential property safety checks.

The post holder will be responsible for updating and maintaining operational IT and document management systems to ensure an accurate record of service delivery and associated paperwork.

A variety of administrative support duties will also be required including raising orders, processing of invoices and letter production.

You will be required to work in an organised and methodical manner, with a focus on precision to ensure systems are maintained accurately. The ability to work well under pressure is essential together with a positive and enthusiastic approach to customer service and team working. You will flexible, adaptable and have the ability to learn quickly.

We are looking for someone with experience in customer service, especially over the phone, and experience of using complex IT database systems. Expert proficiency in Microsoft packages, such as Word, Excel and Outlook is essential.

**Closing date: 3rd September 2023**

**Interview date: 15th September 2023



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