Front of House Team Member

6 months ago


Luton, United Kingdom ARE (UK) Ltd Full time

Front of House Team Member

We are a family-run Australian business that operates food and beverage outlets at airports, creating exceptional experiences for all our customers. We are looking for a committed and enthusiastic individual to join our team at Luton Airport. Benito's is an exciting concept - specialising in great breakfasts and burritos, and you will be key to its successful delivery.

You'll be a reliable, hardworking and enthusiastic team player, passionate about food & beverages and dedicated to providing exceptional customer service in a vibrant setting.

This is an hourly paid role, and you will be required to work shifts. Shifts may include an early morning start (e.g 2 am ) or a late finish (e.g 11.30 pm ) (there is no requirement for split or double shifts).

The role

To work effectively with the back of house team to provide first class service with particular attention to hospitality and promotion of sales. This will include:
Serving all customers in a professional, friendly and courteous manner and being alert to any requirements and concerns they may have

Maintaining a full knowledge of all food and beverage products available

We are looking for outgoing and engaging team players who are passionate about food and beverages.

**To be successful in the role you will have**:
A good level of general education; including English and Maths

A willingness to learn about health and safety/food standard requirements

The ability to follow a process and maintain levels of service delivery under pressure

Provide proof of their right to work in the UK

**Salary and benefits**:
**£10.75 per hour applicable to all age ranges, PLUS**:
tronc (tips and gratuities distribution system) via an elected troncmaster

cash gratuities, at customer discretion

NEST pension

Free meals whilst on duty at site, from the 'Staff Duty Meal' options

Access to the ARE Reward Hub, a discount, recognition and wellbeing platform - perks and discounts across hundreds of retailers from start date

Access to our Employee Assistance Programme - health and well-being support from start date

28 days annual leave (inc. Bank Holiday which can be booked off) increasing 1 day a year up to a maximum of 32

Staff referral bonus scheme.



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