User Acceptance Tester

2 weeks ago

Great Warley, United Kingdom Shawbrook Bank Full time

**The Opportunity**

Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.

We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for wedding and new cars, to complex financial credit facilities for businesses requiring significant investment and mortgages for landlords withmultiple properties - no two customers are ever the same.

We give our customers the best-of-both worlds; uniquely combining strong digital capabilities with human expertise and ingenuity to deliver the best outcomes. We rise to the challenge of a complex case or unconventional circumstances, and we love to makethings happen. By being creative, practical, and personal, we know we can always find the right solution for our customers.

If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person

Work with us because you:

- Want to be part of a bank built for the dynamics of the modern world
- Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
- Enjoy finding new and better ways to solve complexity and make things happen
- Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
- Care about society and the environment and want to be part of a business that cares too
- Want to continue to grow professionally and be the best version of yourself

**The Role & Responsibilities**

Working within the Operational Support team within Savings and working closely with central change teams. Before releasing any changes to product, systems, or processes to our customers we fully test to ensure the outcome is as designed and expected. TheUser Acceptance Tester is key to signing off changes prior to implementation.

The User Acceptance tester is responsible for establishing test criteria for multiple types of changes based on business requirements or a customer journey and for communicating test conditions to internal and external stakeholders.

The User Acceptance tester will maintain direct relationships with other experts and change stakeholders across the organisation and will be responsible for accurate and timely reporting on the status of UAT and escalation of issues.
- Analysis and interpretation of Business Requirements and where necessary, obtain further information from Business Analysts as part of the review cycle/signoff process and give recommendations to the Project
- Review and Analysis of Functional Specifications and Design Layout Specification to identify required testing conditions
- Production of test scenarios, scripts and other UAT documentation including final sign off on changes before release into production.
- Execution of UAT against previously defined and signed-off business requirements and test cases
- Support in creation/amended to existing processes & procedures based on the changes being implemented.
- Responsible for providing UAT updates to stakeholder and business sponsor.
- Report & escalate any defects/issues found during UAT period.
- Responsible for liaising with Operational Training Manager to ensure Training material is in line with the changes being released by providing functional overview.
- Establish good working relationships across the business regarding the changes; including Project Managers, Business Analysts, Business Application Support, IT, members of Operational teams
- Provide sign off on product testing during rate changes on out front book platform. Provide Operation Support from technical knowledge perspective including BAU activities
- Responsible in the creation of User Stories for Operational CI changes including Benefits analysis

**The Person**
- Experience of working as a team within an office environment or large-scale operation
- Banking or financial services experience - Operational/Service background preferred
- Experience in supporting change
- Strong analysis, evaluation, and problem-solving skills
- Demonstrate strong stakeholder management skills
- Ability to review both business and technical documentation
- Experience of working in an Agile environment
- Ability to independently schedule UAT tasks
- Computer literate (good knowledge of MS Office suite - Excel, Word, Power-Point)
- Thorough knowledge of Contact Centre & Service Centre environments
- Ability to understand and fully comply with documented processes and procedures
- Experience of JIRA or other test management tools preferable
- £25,000
- 27 days holiday
- standard Shawbrook benefits package

  • User Acceptance Tester

    5 days ago

    Great Warley Street, Essex, United Kingdom Shawbrook Bank Full time

    The OpportunityShawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for wedding and new cars, to complex financial credit facilities for businesses requiring significant investment and...

  • Sales Manager

    3 weeks ago

    Warley, Essex, United Kingdom TPS Full time

    TPS Sales Manager Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the...

  • Sales Manager

    3 weeks ago

    Warley, Essex, United Kingdom TPS Full time

    TPS Sales Manager Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the...

  • Business Analyst

    3 weeks ago

    Great Linford, United Kingdom Glenelly Recruitment Solutions Full time

    This Business Analyst role will work within in a team or document processes and translate them in to detailed system requirements for delivery. You will consult with customers to indentify define and document business needs and then consult with internalstakeholders to communicate and deliver for the client. You should have very strong communication skills,...

  • Business Analyst

    4 days ago

    Great Linford, United Kingdom Glenelly Recruitment Solutions Full time

    This Business Analyst role will work within in a team or document processes and translate them in to detailed system requirements for delivery. You will consult with customers to indentify define and document business needs and then consult with internalstakeholders to communicate and deliver for the client. You should have very strong communication skills,...

  • Customer Service Advisor

    2 weeks ago

    Great Wyrley, United Kingdom Carbon 60 Full time

    CUSTOMER SERVICE ADVISOR Carbon60 are looking to hire a Customer Service Advisor to work for a waste management company based in Cannock. ROLE: Customer Service Advisor SALARY: circa £23,700 per annum JOB TYPE: 2 months initially (likely to go longer) - no holidays can be taken in June & July LOCATION: Cannock (WS11) HOURS: Full time, Monday to...

  • Customer Service Advisor

    2 weeks ago

    Great Wyrley, United Kingdom Carbon 60 Full time

    CUSTOMER SERVICE ADVISORCarbon60 are looking to hire a Customer Service Advisor to work for a waste management company based in Cannock.ROLE: Customer Service AdvisorSALARY: circa £23,700 per annum JOB TYPE: 2 months initially (likely to go longer) - no holidays can be taken in June & JulyLOCATION: Cannock (WS11)HOURS: Full time, Monday to Friday,...

  • Customer Service Advisor

    2 weeks ago

    Great Wyrley, United Kingdom Carbon 60 Full time

    CUSTOMER SERVICE ADVISORCarbon60 are looking to hire a Customer Service Advisor to work for a waste management company based in Cannock.ROLE: Customer Service AdvisorSALARY: circa £23,700 per annum JOB TYPE: 2 months initially (likely to go longer) - no holidays can be taken in June & JulyLOCATION: Cannock (WS11)HOURS: Full time, Monday to Friday,...

  • Bank Ambulance Care Assistant

    5 days ago

    Great Yarmouth, Norfolk, United Kingdom E-zec Medical Transport Services Ltd Full time

    The VacancyAbout the role:If you're passionate about people and feel you want to make a difference at work, then consider a career with us.An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you'll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day...

  • Business Support Officer

    3 weeks ago

    Great Yarmouth, United Kingdom Great Yarmouth Borough Council Full time

    **GREAT YARMOUTH BOROUGH COUNCIL** **HOUSING** **INDEPENDENT LIVING SERVICES** **BUSINESS SUPPORT OFFICER** **Fixed Term Contract until 10th May 2024** **BAND 4 (£18,137-£19,861) pro rata - 30 HRS PER WEEK** Great Yarmouth Borough Council is an ambitious local authority with big plans for the future and massive opportunities ahead. With one of the...

  • Environmental Health Practitioner/senior Food and

    4 weeks ago

    Great Yarmouth, United Kingdom Great Yarmouth Borough Council Full time

    **GREAT YARMOUTH BOROUGH COUNCIL** **Environmental Health Practitioner/Senior Food and Safety Officer** **Environment and Sustainability** **Permanent, full-time (37 hours per week)** **Band 8: salary in range£ 37,261 to £41,496** **(plus essential car user)** Are you passionate about Environmental Health? Are you looking to be part of a dynamic team...

  • Integrated Transfer of Care Co-ordinator

    6 days ago

    Great Yarmouth, United Kingdom East Coast Community Healthcare CIC Full time

    Communication Review all referrals for appropriateness ensuring all relevant information and assessments are completed and signpost on where needed. To receive and interpret/analyse sensitive information and accurately document information Excellent communication skills. Aim to develop and maintain effective interpersonal relationships with all members of...

  • Mobile Authorised Person

    3 weeks ago

    Great Stukeley, United Kingdom Girling Jones Ltd Full time

    Mobile Authorised PersonLocation: RAF AlconburySalary: £40,000 raising to £43,000  The Authorised Person is a key role required to deliver the contractual deliverables on the sites you have been appointed to support.  It is a role that requires the individual to be proactive and forward thinking in order to ensure that the Client is supported...

  • Mobile Authorised Person

    2 months ago

    Great Stukeley, United Kingdom Girling Jones Ltd Full time

    Mobile Authorised PersonLocation: RAF AlconburySalary: £40,000 raising to £43,000  The Authorised Person is a key role required to deliver the contractual deliverables on the sites you have been appointed to support.  It is a role that requires the individual to be proactive and forward thinking in order to ensure that the Client is supported...

  • Salaried General Practitioner

    4 weeks ago

    Great Yarmouth, United Kingdom The Millwood Partnership Full time

    Job summary We have an exciting opportunity for a Salaried GP to join our forward thinking practice. We have 3 GP Partners, 3 Salaried GPs and we are looking to expand our team. We are a total triage practice using Footfall for all of our appointment requests. We have capped numbers per day and our clinical staff book their own appointments in line...

  • Structural Packaging Designer

    4 weeks ago

    Great Yarmouth, United Kingdom WestRock Full time

    **The opportunity**: As Structural Designer, you will contribute independently to the efforts of the Food & Beverage Design team and new sales and business development opportunities. How you **will impact WestRock**: Can translate, recreate and modify customer graphics onto creative packaging layouts. Concepts and develops new artwork as needed. Creates...

  • Specialist Speech and Language Therapist

    2 weeks ago

    Great Yarmouth, United Kingdom East Coast Community Healthcare CIC Full time

    To adhere to National and local standards and guidelines relating it Professional Practice (CQ3 and HCPC) To be aware of and adhere to current legislation and employer procedures relating to the post. To demonstrate commitment to personal development and acquisition of further skills and knowledge. To keep abreast of research in the field of stroke care To...

  • Support Worker

    1 week ago

    Great Baddow, United Kingdom Provide CIC Full time

    This is an exciting time for the service, and we are looking for forward thinking innovative team members. The Integrated Essex Sexual Health Service gives a chance to work in a team environment, delivering a high standard of evidence based integrated sexual health practice. Demonstrate good communication and interpersonal skills with service users and all...

  • Specialist Speech and Language Therapist

    5 days ago

    Great Yarmouth, Norfolk, United Kingdom East Coast Community Healthcare CIC Full time

    To adhere to National and local standards and guidelines relating it Professional Practice (CQ3 and HCPC) To be aware of and adhere to current legislation and employer procedures relating to the post. To demonstrate commitment to personal development and acquisition of further skills and knowledge. To keep abreast of research in the field of stroke care To...

  • Structural Packaging Designer

    5 days ago

    Great Yarmouth, Norfolk, United Kingdom WestRock Full time

    The opportunity: As Structural Designer, you will contribute independently to theefforts of the Food & Beverage Design team and new sales and businessdevelopment opportunities.How youwill impact WestRock:Can translate, recreate and modify customer graphics onto creative packaging layouts. Concepts and develops new artwork as needed. Creates and executes...