Support Worker

7 months ago

Great Baddow, United Kingdom Provide CIC Full time

This is an exciting time for the service, and we are looking for forward thinking innovative team members. The Integrated Essex Sexual Health Service gives a chance to work in a team environment, delivering a high standard of evidence based integrated sexual health practice. Demonstrate good communication and interpersonal skills with service users and all health care staff

The post combines front of house roles, such as meeting and greeting and client registration, support tasks, such as stock organisation and clinic set up and close down, and back of house clinical support including assisting with clinical procedures and acting as a chaperone. Clinical tasks and delivery of health promotion/ information sessions in various clinical and non-clinical environments.

The post involves the use of the electronic record system, assisting with specimen preparation, set up and cleaning of equipment and checking clinical areas and equipment in line with Health and Safety and infection prevention policies.

The post holder will be supported by both a first line manager and an allocated clinical supervisor to ensure the provision of adequate training for additional development and appropriate delegated clinical intervention.

The post holder will be required to participate in a rota to cover the Saturday sessions as part of contracted role.

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
**Vision**: Transforming Lives

**Values**: Care, Innovation and Compassion

**Mission**: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

Eligible for NHS Pension

To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. Undertake general administration as directed

To ensure that the all operational areas are tidy at all times

To liaise with clinical and other staff both virtually and directly as required to ensure the smooth running of the centre and to understand the importance of team work

Support communication and cross team working with other teams in sexual health network

To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately via electronic and direct methods

To participate and assist in evaluation and feedback

To attend team and departmental meetings and actively participate in service improvement

To assist clients requiring interpreting and other language and communication support by arranging specialist service intervention, for example interpreting service

To act as chaperone during intimate procedures

To work with line manager to establish evidence of development in accordance with department support worker competency record and actively engaging with competence reviews and follow-up

Participate in results management process under direction of clinician

Development of skills and competence

To demonstrate and distribute condoms to clients using the Provide eC- Card protocol on satisfactory completion of relevant training

Phlebotomy

Asymptomatic STI testing and test of cure

Microscopy

Pre long acting reversible contraception consultation

First level telephone triage (Intelligence Centre support)

Medication administration support

Vaccination

Cryotherapy

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