Event Operations Lead

3 weeks ago


Leatherhead, United Kingdom PRINCEWOOD RECRUITMENT LTD Full time

**Event Operations Lead**

Our client is a dynamic, creative Marketing and Events agency who support world leading organizations to create innovative, engagement communication projects.

Within this role you will oversee the successful execution of all project & event delivery and manage the operations team. Ensure implementation of best practices and procedures within the operations structure guaranteeing the agency delivers operationalexcellence in everything they do.

**Tasks**
- Support the Client team in the implementation of all client relationship strategies, preparations of RFP & proposals.
- Attend Client pitch and presentation as required.
- Planning and development of all project / event activities in partnership with Client Services Leads & Board Directors as appropriate.
- Ensure all Client specific SLA’s and process requirements are included in the management of the project where required.
- Manage and implement Client and company(all service areas) project objectives, ensuring initial team briefings take place and ongoing project meetings are implemented as and when required to ensure profitable and successful delivery of all events withinagreed timeframes.
- Prepare appropriate statistical information and reports.
- Report on key agreed SLAs/KPIs & ability to suggest recommendations/ solutions if these are not met to minimise financial impact.
- Working with Director, Event Management in the management of freelance budget & resource allocation across the Event Management Group.
- Utilise the in house freelance database to resource relevant events where FTE resources cannot be utilised.
- Support Director, Event Management with variable resource costs and utilisation.
- Ensure events are delivered within budget and meet expectations.
- Manage supplier relationships.
- Proactively organise lunch and learns/ training when new processes are received/ refresher training is required.
- Attend onsite events where applicable to ensure we are delivering to the highest standards.
- Ensure Cvent knowledge is maintained from a personal perspective and for all team members.

**Salary** - £55,000 - £60,000 + annual incentive bonus

**Hours** - 9.00am - 5.00pm - 2 days per week optional WFH

**Holiday** - 25 days + bank holiday

**Health Insurance**

**Pension**4% contribution from company

**Commission** for all New Client Business introduced (5% paid for the first year of business - full details available).


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