Collections Advisor
3 weeks ago
**Collections Advisor**
**Hyde**
**Great Culture**
**Responsibilities and Experience**
- Provide administrative support for all areas of the debt recovery team
- To gather/verify client information from various sources and, as directed, to ensure client data is accurate and update systems with findings and communicate the outcome to all relevant persons
- Ensure that in every case TCF is followed and that we always try to ensure the best outcome for the customer is delivered
- Deal with routine correspondence with regard to any collection or recovery issues
**Your Experience**
- Previous experience within a similar collections position or customer services background preferably within financial services
- A minimum of 5 GCSEs (or equivalent) at Grade C or above, including Maths and English
- Actively listening to customers to ensure the best customer outcome is achieved
- Able to remain calm under pressure, be compassionate and understanding
- Prioritise multiple tasks to ensure the successful completion of each debt collection attempt
- Demonstrated skill in negotiating and resolving conflicts
- Strong IT skills
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Collections Advisor
1 month ago
Hyde, United Kingdom Conister Bank Full time**Customer Service - Collections Advisor** **Hyde** **Great Culture** **Responsibilities and Experience** - Provide administrative support for all areas of the debt recovery team - To gather/verify client information from various sources and, as directed, to ensure client data is accurate and update systems with findings and communicate the outcome to all...