Health and Wellbeing Coach

3 months ago

Preston, United Kingdom Ryan Medical Centre Full time

**GENERAL The post holder will**: Ensure the principles of openness, transparency and candour are observed and upheld in all working practices. Have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures. Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control Lead Ensure that all activities are monitored and evaluated. Attend internal meetings as required.

Work in accordance with PCN policies, including the equal opportunities policy and practice. Attend any training courses and supervision sessions as required. Work with due regard to the Health and Safety Policy, ensuring that all practices and procedures are undertaken in accordance with issued guidelines. Undertake any other duties as may be required from time to time.

Establish strong working relationships with GPs and practice teams and work collaboratively with other Health and Wellbeing Coaches, Care Coordinators and Social Prescribing Link Workers, supporting each other, respecting each others views, and meeting regularly as a team. Act as a champion for health coaching as a part of the PCNs personalised care offer for patients and organisations Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role, ensuring that work is delivered in a timely and effective manner; Identify opportunities and gaps in the service - and review risks and issues that could impact on service delivery - and provide feedback to continually improve the service and contribute to business planning; Contribute to the development of policies and plans relating to equality, diversity and health inequalities. Work in accordance with the practices and PCNs policies and procedures. Contribute to the wider aims and objectives of the PCN to improve and support primary care.

Key Tasks A) Provide personalised support 1. Meet people on a one-to-one or group consultation basis, by phone, video conference, or face-to-face. 2. Give people time to tell their stories and focus on what matters to the person.

3. Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. 4. Work from a strength-based approach focusing on a persons assets; 5.

Use a structured framework/model approach to coach individuals across a series of sessions to: identify whats important to them; set personal goals and appropriate steps; build skills and confidence to achieve goals; and use problem-solving to work through challenges; 6. Work with the principles of self-management to actively support: shared decision making with healthcare professionals. effective engagement with personalised health and care plans. proactive engagement with self-management education and peer support.

proactive engagement with social prescribing, connecting people to community-based activities which support their health and wellbeing; proactive engagement with individually sourced activities and support access to a care-coordinator and/or a personal health budget, where needed; B) Referrals Promote health coaching, its role in supported self-management as a part of personalised care, in addressing health inequalities and the wider determinants of health; As part of the PCN multidisciplinary team, build relationships with staff in GP practices within the local PCN, attending relevant multidisciplinary meetings, giving information and feedback on health coaching; Be proactive in developing strong links with all local organisations to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals. Work in partnership with local agencies to raise awareness of health coaching and how improving peoples knowledge, confidence, skills can enable them to improve their ability to manage their long-term conditions and reduce reliance on clinical services; Provide referral organisations with regular updates about health coaching, including information on how to encourage appropriate referrals; Seek regular feedback about the quality of service and impact of health coaching on referral agencies; Be proactive in encouraging equality and inclusion and case-finding, through self-referrals and connecting with all diverse local communities, particularly those communities that statutory bodies may find hard to reach. C) Gathering and Reporting Information Work sensitively with people, their families and carers to gather key information, enabling tracking of the impact of health coaching on their health and wellbeing. Encourage people, their families and carers to provide feedback and to share their stories about the impa

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