Careers Advisor

6 months ago


Aylesbury, United Kingdom Sovereign & Bale Full time

**Careers Advisor**

**Salary**: £28,000 - £30,000

Location: High Wycombe & Aylesbury area of Buckinghamshire

**About the Role**

**Skills, Qualifications and Experience Required**
- Providing impartial careers information, advice and guidance to adults holding ideally an IAG Level 4 Qualification or be prepared to upskill to an IAG Level 4 Qualification within first 12 months of commencing the role
- Effectively managing a caseload of customers as defined by annual key performance indicators of which:

- 90% are priority group customers who will access an initial group work/face to face intervention; subsequent face to face interventions are offered where required; digital follow up is encouraged, but only where this is appropriate for customers
- 10% are non-priority customers for whom ongoing support will be offered primarily by digital channels
- To deliver individual targets relating to both volumes and quality in line with contract compliance, including tracking and monitoring the progress of customers/clients into learning and employment
- Delivering group information sessions to adults which will include:

- Complement the DWP’s employability and skills agenda
- Adds value to educational courses within colleges and training providers
- Support the ambition of employers to develop and upskill their workforce
- Establishing and maintaining close working relationships with key partners and stakeholders - e.g. Jobcentre Plus, education and training establishments, charities and community organisations, in order to raise the profile of the National Careers Service and the company.
- Establishing and maintaining links with local employers for the purpose of identifying sustained employment outcomes
- To engage in outreach activities to extend the service to customers who may not ordinarily engage with the National Careers Service through our partners
- To maintain accurate records using the Touchpoint data base to support caseload management of customers.
- To engage in continual quality improvement processes as defined by Prime and maintain quality standards appropriate to the post working with and updating the requirements of the Matrix Standard.
- Gathering customer feedback through a variety of channels
- To actively contribute ideas to the company leading to new delivery opportunities.



  • Aylesbury, United Kingdom Steven Eagell Toyota Aylsebury Full time

    **Apprentice Service Advisor** **Aylesbury** We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota...

  • Parts Sales Advisor

    5 months ago


    Aylesbury, United Kingdom Perfect Placement UK Ltd Full time

    **County**: Buckinghamshire **Town/City**: Aylesbury **Sector**: Parts Department, Commercial Dealership **Salary**: £35000 per annum **Job ref**: 128669 **Parts Sales Advisor Vacancy - Aylesbury!** - ** Between £28,000 - £35,000 Salary Dependent On Experience**: - ** Monday To Friday 8am - 5pm / 1 In 4 Saturday Mornings**: - ** Automotive Parts...

  • HR Advisor

    6 months ago


    Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    HR Advisor Opportunity Fixed Term Are you looking for your next challenge? Do you have experience in Employee Relations or as an HR Advisor? Due to career progression of our current post holder a fantastic opportunity has become available for aHR Advisorto join the HR Team - winner of non-clinical team of the year award 2020. In this role you will be...

  • HR Advisor

    6 months ago


    Aylesbury, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

    HR Advisor Opportunity Fixed Term Are you looking for your next challenge? Do you have experience in Employee Relations or as an HR Advisor? Due to the maternity leave of our current post holder a fantastic opportunity has become available for aHR Advisorto join the HR Team - winner of non-clinical team of the year award 2020. In this role you will be...

  • Parts Advisor

    6 months ago


    Aylesbury, United Kingdom Lookers Plc Full time

    OTE: GBP £32,300.00/Yr. Overview: **Buckinghamshire Land Rover** **42 hours per week** **Salary: £27,000 - £29,000 depending on experience + £3,300 bonus** Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Buckinghamshire Land Rover ahead of a successful year we have a brand new role available and we...

  • Parts Advisor

    6 months ago


    Aylesbury, United Kingdom Lookers Plc Full time

    Overview: **Buckinghamshire Land Rover** **42 hours per week, Mon-Fri 8am-5:30pm, Saturdays morning on rota basic (1 in 3) *paid at overtime rate** **Salary: £27,000 - £29,000 depending on experience + £3,300 bonus** Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Buckinghamshire Land Rover ahead of a...


  • Aylesbury, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Aylesbury, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when necessary to...

  • Mortgage Advisor

    2 weeks ago


    Aylesbury, Buckinghamshire, United Kingdom Countrywide Full time

    Seeking an exceptional individual to join our team as a Trainee Mortgage and Protection Advisor in Aylesbury. With an OTE of £35k, this is a fantastic opportunity to kickstart your career in financial services.We're looking for someone who possesses excellent communication skills, is adaptable and self-motivated, and can thrive in a fast-paced...

  • Service Advisor

    6 months ago


    Aylesbury, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Marshall Volkswagen Aylesbury** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: Competitive Basic Salary Including an uncapped OTE** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular...


  • Aylesbury, United Kingdom Global CTS Recruitment Full time

    **Entry Level Insurance Advisor** **Rural Oxford - must be a car driver** **£23,000 - £25,000 plus up to 5% bonus** **8.30am - 5pm** Are you a go-getter, looking for a career path? Global CTS are working with a client based rural Oxfordshire. Due to company growth, they're looking for a an Entry Level Insurance Advisor to join their team. There is...


  • Aylesbury, United Kingdom Boots Full time

    Summary Job Reference: - 218506BR Aylesbury, Hale Leys Shopping Centre Fixed Term We are now recruiting Christmas Customer Advisors for our Aylesbury Hale Leys Shopping Center store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s...

  • Senior Service Advisor

    6 months ago


    Aylesbury, United Kingdom Jardine Motors Group Full time

    Are you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit for our Audi division. Jardine Motors Group represents 13 of the world’s most well known car brands across more than 50 locations in the UK. Our culture has earned...


  • Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Council Full time

    About the RoleWe are seeking an experienced social care practitioner with extensive knowledge of the fostering regulations to provide sound advice to the Fostering Panel Chair and Agency Decision Maker. The successful candidate will be part of our team and contribute to the best outcomes for children.About the TeamBuckinghamshire Council is a dynamic...


  • Aylesbury, Buckinghamshire, United Kingdom Wade Macdonald Full time

    About the Role:We are seeking an experienced HR Advisor to join our Education team in Aylesbury. As an HR Advisor, you will provide expert advice on HR policies and employee relations, ensuring smooth management of the employee life cycle.You will work closely with the HR and Finance teams to ensure efficient HR processes and collaborate with the Payroll...


  • Aylesbury, United Kingdom Ccp Full time

    CCP are delighted to be working with an existing client who are expanding due to exceptional business performance.We are supporting this fantastic brand as they look to recruit 4x Contact Centre Customer Loyalty / Retentions Advisors on a full-time basis starting on 3rd February.The role can be fully remote (WFH), hybrid (one day per week in the office on a...

  • Retail Advisor

    2 days ago


    Aylesbury, United Kingdom Bt Group Full time

    Working Hours: 12 hours per weekLocation: Aylesbury Salary: £12.34 p/h plus 20% on target commission Everyone's welcome at an EE store.This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...

  • Retail Advisor

    4 hours ago


    Aylesbury, United Kingdom Ee Retail Full time

    Working Hours: 12 hours per week Location: Aylesbury Salary: £12.34 p/h plus 20% on target commission   Everyone's welcome at an EE store.This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and...


  • Aylesbury, Buckinghamshire, United Kingdom Institute of the Motor Industry. limited Full time

    **Job Summary:** We are looking for a skilled Accommodation Services Administrator to join our dealership's aftersales department. The successful candidate will have previous experience in a service role, excellent communication skills, and a passion for delivering exceptional customer service.About the Job:Key Responsibilities:Service Advisor role:...


  • Aylesbury, United Kingdom CV-Library Full time

    Job Title: Customer Service Advisor Location: Aylesbury Contract Details: Permanent, Full Time (35 hours per week) Hours: Monday - Friday, 9am - 5pm (1 hour for lunch) Salary: £22,914 per annum Working Pattern: Hybrid working (3 days at home, 2 days in the office) About Our Client: Our client is a dynamic and customer-focused organisation,...

  • Retail Advisor

    3 days ago


    Aylesbury, United Kingdom CV-Library Full time

    Working Hours: 12 hours per week Location: Aylesbury Salary: £12.34 p/h plus 20% on target commission   Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right...