Service Advisor
1 month ago
Service Advisor/Workshop Administrator at our SKODA Dealership in Haverfordwest.
The Position involves being “front of house” of our Service Department Reception
- Receiving and booking customer vehicle service and repair requirements into our Workshop Diary through our In Hosue Computer System
Preparing job cards and related service paperwork for daily customer visits
Preparing Costed Estimates for Work Required
Presenting invoices to customers after work completed and taking payments
Attending to incoming phone calls for workshop service bookings
Selling of Service Plans and Extended Warranty Packages
Carrying out follow up customer satisfaction calls
Data entry and data quality checking
In house training provided. Previous Customer Facing and Telephone Communication experience preferred.
Become part of our small, successful, close knit team, attending to our long standing and loyal customer base and join a family business of 99 years standing
**Job Types**: Permanent, Full-time
**Salary**: £25,000-£30,000 per year
- Monday to Friday - 8.30am to 5.30pm with lunch rest break
Ability to commute to Haverfordwest SA612HD
Expected start date: 16/04/2024
**Salary**: £30,000.00-£35,000.00 per year
**Benefits**:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Quarterly bonus
**Experience**:
- service advisor: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Expected start date: 22/04/2024
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