Support Consultant
6 months ago
Company Description
Come join us and make a difference in the world
**Job Description**:
The position is currently based in Ipswich but it will become fully remote in the coming months, with just frequent team meetings taking place locally to Ipswich.
Main responsibilities:
- Deal directly with customers both electronically and on the phone
- Provide 2nd level investigation support for customer queries and incidents
- Keep detailed records of customers interactions
- Create User Guides
- User Training on site
**Qualifications**:
PERSONAL SKILLS AND COMPETENCIES
- Self-motivated and persistent with a desire to learn
- Enjoys helping people;
- Computer literate to a basic level;
- Demonstrate a logical and methodical approach;
- Good oral and written communication skills;
- Exhibit empathy and patience during interactions with customers;
- Ability to work independently and as part of a team.
Additional Information
We are proud of the benefits we offer employees of NEC Software Solutions
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/ sell
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A fantastic selection of flexible benefits to suit your individual needs
- We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life
Who are we?
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
-
CDM Consultant
2 months ago
Ipswich, United Kingdom CV-Library Full timeAn Ipswich-based engineering consultancy with a diverse portfolio across multiple sectors is seeking a CDM Consultant to oversee their impressive range of projects. This role offers a balanced work-life arrangement, with three days a week spent in a vibrant office environment. The CDM Consultant will have the autonomy to act as a Principal Designer while...
-
Consultant in Glaucoma
6 months ago
Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time**Clinical responsibilities The appointee will be expected to**: Take his/her share of the consultant clinical responsibilities within the Department, including managing junior doctors within the Acute Referral department and the continued expansion of the Glaucoma service. The precise allocation of session time will be agreed with consultant colleagues, but...
-
Security Consultant
2 months ago
Ipswich, United Kingdom Eames Consulting Full timeSecurity Consultant (Information Security) Ipswich, UK (3 days on-site) Role Overview: As a Security Consultant, you will provide security expertise to an organization and its sub-entities, focusing on supporting business partners to ensure secure service delivery. Key Responsibilities: Collaborate with business units to manage security effectively....
-
Consultant Camhs Ld with a £20k Support Package
6 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeNew Starter package of £15,000 spread over 3 years as a retention bonus supported by a £12,000 relocation allowance roles also attract a loyalty Scheme Bonus of £2,500 over the subsequent 5 years of service CPD of £2,000 per annum with the facility accumulate annual funding for up to three years to accommodate accessing higher cost development...
-
Consultant Camhs Ld with a £20k Support Package
6 months ago
Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full timeNew Starter package of £15,000 spread over 3 years as a retention bonus - supported by a £12,000 relocation allowance - roles also attract a loyalty Scheme Bonus of £2,500 over the subsequent 5 years of service - CPD of £2,000 per annum with the facility accumulate annual funding for up to three years to accommodate accessing higher cost development...
-
Support Consultant
2 weeks ago
Ipswich, United Kingdom Nec Software Solutions Full timeCompany Description Come join us and make a difference in the world!We're NEC Software Solutions (part of global tech giant NEC Corporation).While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.Working with us, you'll be helping our...
-
Consultant Physician
2 weeks ago
Ipswich, Suffolk, United Kingdom Direct Medics Full timeClinical Oncology Job OpportunityDIRECT MEDICS seeks a highly skilled Clinical Oncology Consultant to work on a locum basis in Ipswich. As a respected healthcare provider, we offer competitive salaries and excellent benefits.About the Role:Job Title: Consultant Clinical OncologyRota: Monday to Friday 9 am to 5 pm. H&N, Skin, Prostate, UGI radiotherapy. No...
-
Support Consultant
6 months ago
Ipswich, United Kingdom NECSWS Full time**Company Description** Come join us and make a difference in the world! The position is currently based in Ipswich but it will become fully remote in the coming months, with just frequent team meetings taking place locally to Ipswich. Main responsibilities: - Deal directly with customers both electronically and on the phone - Provide 2nd level...
-
Cx Consultant
20 hours ago
Ipswich, United Kingdom Adecco Full timeCX Consultant Location: Remote (Occasional travel to Ipswich and London required) Salary: Up to £70,000 per annum (depending on experience) Are you passionate about delivering exceptional customer experiences?Do you thrive on driving change and transformation within organisations?If so, we have an exciting opportunity for you!Our client, a leading global...
-
Support Consultant
7 months ago
Ipswich, United Kingdom NEC Software Solutions Full timeCompany DescriptionCome join us and make a difference in the world!We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.Working with us, you’ll be helping...
-
Consultant Histopathologist
6 months ago
Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time**GENERALThe post-holder will**: Work with colleagues to provide a consultant-led service of the highest standard Work with multidisciplinary teams to develop care pathways and clinical guidelines Develop and maintain good working practices, including adhering to departmental SOPs and guidelines issued by professional bodies such as the Royal College of...
-
Cx Consultant
3 weeks ago
Ipswich, United Kingdom Adecco Uk Limited Full timeCX Consultant Location: Remote (Occasional travel to Ipswich and London required) Salary: Up to £70,000 per annum (depending on experience) Are you passionate about delivering exceptional customer experiences?Do you thrive on driving change and transformation within organisations?If so, we have an exciting opportunity for you!Our client, a leading global...
-
Cx Consultant
3 weeks ago
Ipswich, United Kingdom Adecco Uk Limited Full timeCX Consultant (Automotive) Location: Remote (Occasional travel to Ipswich and London required) Salary: Up to £70,000 per annum (depending on experience) Are you passionate about delivering exceptional customer experiences?Do you thrive on driving change and transformation within organisations?If so, we have an exciting opportunity for you!Our client, a...
-
CX Consultant
3 weeks ago
Ipswich, United Kingdom CV-Library Full timeCX Consultant (Automotive) Location: Remote (Occasional travel to Ipswich and London required) Salary: Up to £70,000 per annum (depending on experience) Are you passionate about delivering exceptional customer experiences? Do you thrive on driving change and transformation within organisations? If so, we have an exciting opportunity for you! Our...
-
CX Consultant
2 weeks ago
Ipswich, United Kingdom Adecco Full timeCX Consultant (Automotive) Location: Remote (Occasional travel to Ipswich and London required) Salary: Up to £70,000 per annum (depending on experience) Are you passionate about delivering exceptional customer experiences? Do you thrive on driving change and transformation within organisations? If so, we have an exciting opportunity for you! Our client,...
-
CDM Consultant
1 month ago
Ipswich, United Kingdom CV-Library Full timeA successful, medium sized Construction Health & Safety consultancy is seeking a skilled CDM Principal Designer with the ambition to grow into a senior leadership role. With a robust project portfolio that includes high-profile clients, this consultancy is known for its dedication to technical excellence, which includes providing a high level of support to...
-
CDM Consultant
2 weeks ago
Ipswich, United Kingdom Brandon James Full timeA successful, medium sized Construction Health & Safety consultancy is seeking a skilled CDM Principal Designer with the ambition to grow into a senior leadership role. With a robust project portfolio that includes high-profile clients, this consultancy is known for its dedication to technical excellence, which includes providing a high level of support to...
-
Security Consultant
1 month ago
Ipswich, United Kingdom Eames Consulting Full timeSecurity Consultant (Information Security) Ipswich, UK (3 days on-site) £65,000 Role Overview: As a Security Consultant, you will provide security expertise to an organization and its sub-entities, focusing on supporting business partners to ensure secure service delivery. Key Responsibilities: Collaborate with business units to manage security...
-
Security Consultant
1 month ago
Ipswich, United Kingdom Eames Consulting Full timeSecurity Consultant (Information Security) Ipswich, UK (3 days on-site) £65,000 Role Overview: As a Security Consultant, you will provide security expertise to an organization and its sub-entities, focusing on supporting business partners to ensure secure service delivery. Key Responsibilities: Collaborate with business units to manage...
-
Security Consultant
1 month ago
Ipswich, United Kingdom Eames Consulting Full timeSecurity Consultant (Information Security)Ipswich, UK (3 days on-site)£65,000Role Overview:As a Security Consultant, you will provide security expertise to an organization and its sub-entities, focusing on supporting business partners to ensure secure service delivery.Key Responsibilities:Collaborate with business units to manage security effectively.Raise...