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Clinic Coordinator-community Midwives

7 months ago

Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

St Mary's Community midwives are looking to appoint a clinic coordinator to provide high quality administration and supervisory support to the community midwife service.

The post holder will support the Administration Team Leader with all aspects of administration, including managing new referrals, clinic attendances and telephone queries. The post holder will s upervise the community administration team e nsuring the day to day running of service runs smoothly and communicating clearly to management, any concerns or suggestions for improvements.

This important member of the team will need to be flexible, possess excellent communication skills and be able to work on their own initiative as well as part of a team.

The post holder will support the Administration Team Leader with all aspects of administration, including managing clinic templates, new referrals, clinic attendances, respond to telephone queries and minute the Midwife team lead meeting.

Supervise community administration staff including maintaining daily operational rotas, staff training and induction of new starters.

Oversee the provision of a customer-centric call centre service, communicating effectively with staff and patients, dealing with enquiries and/or complaints both in person and on the telephone.

Ensure adequate stocks of stationery, medical supplies ( in collaboration with midwife team leads) and forms are maintained and used cost effectively within the department, liaising as appropriate with the team leader/clinic co-ordinator when stocks need to be replenished.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programs. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Diversity Matters

We’re looking forward to hearing from you