Admin Executive

**Content Guru** is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.

From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.

**What we are looking for...**

The Administration Assistant works closely with their designated Manager(s) to provide administrative support. You will help the Manager to make the best use of their time by dealing with secretarial and administrative tasks in a timely and professional manner.

**Location...**

This role is based in our head office in **Bracknell, Berkshire.**

This is an office-based vacancy and as such we expect all applicants to be willing to commute to our offices 5 days per week.

**Key responsibilities of the role...**

**First point of contact**
- Screening phone calls, enquiries and requests, and handling them when appropriate.
- Meeting and greeting visitors at all levels of seniority.
- Liaising with staff, suppliers and clients.
- Reception and hospitality cover as needed.

**Organisation**
- Booking and arranging travel, visas, transport and accommodation.
- Organise appointments and ensure Managers has the required time to complete their duties, often controlling access to their time.
- Organising events and conferences.
- Reminding Managers of important tasks and deadlines as agreed.
- Ensuring the Manager is available and well prepared for interviews or other less frequent appointments.

**Administration**
- Managing databases and filing systems as required.
- Implementing and maintaining procedures/administrative systems.
- Collating and filing expenses.
- Typing, compiling and preparing reports, presentations and correspondence.

**About you...**
- Bachelor’s Degree or equivalent.
- Significant Administrative experience.
- Proven track record working with senior management.
- Extensive travel management experience.
- Extensive diary management experience.
- Exceptional written and oral communication skills.
- Excellent knowledge in Microsoft Office, including a good level of Excel, Powerpoint and Word.
- Discretion and an understanding of confidentiality issues.
- Good organisational and time management skills.
- Flexibility and adaptability.

**About the Company...**

Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).

We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.