Account Handler

7 days ago


Southampton, United Kingdom Howden Group Holdings Full time

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden Group Holdings for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden Group.

Account Handler / Broker - Howden Sturge

ROLE PURPOSE:
Part of the Marine “Yachts” and "Super Yachts” broking team.

To support the team and work with specifically assigned clients, to place risks with insurers to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes. Negotiates effective terms to ensure client needs are best met in relation to suitable pricing and cover.

KEY ACCOUNTABILITIES:
Planning/Reporting:

- Provides input to team meetings to ensure appropriate information is considered, observations from the market are shared and client issues resolved
- Assists in monitoring renewal and new business activity to aid effective planning and resourcing
- Works with mínimal guidance to organise own work activities to ensure that personal and Team objectives are achieved
- May support research activity to assist the development of new products and wordings
- Participates in team meetings as required, reporting on business progress within their area of expertise
- Manages assigned projects and contributes to other project as required
- Provides relevant management information to senior managers

Technical:

- Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
- Plans the most appropriate solution for the client’s demands and needs
- Devises placing strategies and identifies effective product layering
- Negotiates with underwriters to place insurance that balances quality, coverage and price
- Reviews wordings and gathers appropriate market intelligence to ensure the company’s product offering is up to date and relevant to current/respective market conditions/requirements
- Develops strong relationships with markets
- Collates and communicates client requirements to ensure appropriate marketing of the risk
- Checks market presentations
- Liaises with clients and ensures client queries are resolved
- Responds to market and third party queries as appropriate
- Is aware of, and satisfies, territory, tax and legislation requirements
- Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
- Liaises with processing technicians and IBA as required
- Ensures up to date records are maintained at all times on the Company systems

Policy, Process and Procedures:

- Works within parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
- Processes data promptly and accurately on relevant systems in order to support and improve high levels of client service/internal process execution and to facilitate informed analysis
- Maintains appropriate client files, and oversees the prompt and accurate production of documentation to best meet client, company and regulatory requirements
- Ensures that self (and direct reports if any) adhere to company policies and procedures and obtain necessary authorisations at appropriate points in the process
- Ensures appropriate due diligence/sanctions checks are conducted in line with company procedures

Environment, Customer Focus and Relationships:

- Builds and maintains strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations and is compliant
- Develops and maintains appropriate underwriter relationships
- Maintains an appropriate group of preferred markets in each area of activity
- Provides support and assistance to senior colleagues and/or their clients on request
- Develops and maintain awareness and understanding of market dynamics and related cycles, to ensure work activities are effective
- Deals with client enquiries, renewals and mid-term adjustments
- Behaves with all clients fairly and ethically
- Develops strong relationships with immediate Team and the wider Business Unit
- Solicits advice and guidance, when appropriate, from their line manager
- Shares information that could be beneficial to the Operating Entity/Group

PERSON SPECIFICATION:
Knowledge/Experience
- Experience of working in a similar or related role
- Understands general and legal principles of insurance
- Understands the relevant regulatory and legal frameworks
- Knowledge of the market including an awareness of competitors, specific territory kno


  • Account Handler

    2 weeks ago


    Southampton, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Southampton - ARD940245** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. Joining us as an Insurance Account Handler means you'll have the...

  • Account Handler

    3 weeks ago


    Southampton, United Kingdom Towergate Insurance Full time

    Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Hedge End. Our Account Handlers have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to their...

  • Account Handler

    2 months ago


    Southampton, United Kingdom FJN Recruitment Solutions Full time

    Our client seeks an on-site Account Handler with commercial line expertise to join their team. Responsibilities include managing new business, renewals, mid-term adjustments, claims, queries, and premium finance arrangements. Provide a high level of customer service. Handle commercial accounts. Handle any complaints in accordance with regulation. Client...

  • Account Handler

    6 days ago


    Southampton, Southampton, United Kingdom FJN Recruitment Solutions Full time

    Our client seeks an on-site Account Handler with commercial line expertise to join their team. Responsibilities include managing new business, renewals, mid-term adjustments, claims, queries, and premium finance arrangements. Provide a high level of customer service. Handle commercial accounts. Handle any complaints in accordance with regulation. Client...

  • Account Handler

    1 month ago


    Southampton, United Kingdom Ardonagh Advisory Full time

    Insurance Account Handler - Southampton - ARD1001875 #AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton.  Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    3 weeks ago


    Southampton, United Kingdom The Ardonagh Group Full time

    **Insurance Account Handler - Southampton - ARD1001875** AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. Joining us as an Insurance Account Handler means you'll have...

  • Account Handler

    3 weeks ago


    Southampton, United Kingdom Ardonagh Advisory Full time

    Insurance Account Handler - Southampton - ARD1001875 #AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton.  Joining us as an Insurance Account Handler means you'll...

  • Account Handler

    6 days ago


    Southampton, United Kingdom Footman James Insurance Full time

    **Insurance Account Handler - Southampton - ARD1001875, ARD1001244** AIB Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. Joining us as an Insurance Account Handler means...

  • Account Handler

    3 weeks ago


    Southampton, United Kingdom Finch Insurance Brokers Full time

    **Account Handler/Executive - Southampton Office - ARDFG810389** Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a...

  • Account Handler

    6 days ago


    Southampton, Southampton, United Kingdom Finch, Insurance Brokers Full time

    Are you experienced in the Insurance industry and ready for the next step in your career? We have an exciting opportunity for you as an Insurance Account Handler in our friendly Southampton-based team.Work Monday to Friday with a great basic salary and bonus structureEnjoy all the benefits of working with the UK's largest independent Insurance BrokersThis...

  • Account Handler

    6 days ago


    Southampton, Southampton, United Kingdom Finch Insurance Brokers Full time

    Account Handler/Executive - Southampton Office - ARDFG810389Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing...

  • Account Handler

    1 month ago


    Southampton, United Kingdom GR Marshall Full time

    About Us GR Marshalls friendly and experienced team has been providing expert insurance advice and a superior level of customer service to valued clients throughout Hythe, Southampton and the wider Hampshire area since 1974. We are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over...

  • Account Handler

    4 weeks ago


    Southampton, United Kingdom Finch, Insurance Brokers Full time

    Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton.Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn...

  • Account Handler

    3 weeks ago


    Southampton, United Kingdom Finch, Insurance Brokers Full time

    Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton.Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn...

  • Account Handler

    6 days ago


    Southampton, Southampton, United Kingdom GR Marshall Full time

    Job DescriptionAbout UsGR Marshalls friendly and experienced team has been providing expert insurance advice and a superior level of customer service to valued clients throughout Hythe, Southampton and the wider Hampshire area since 1974. We are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who...

  • Account Handler

    7 days ago


    Southampton, United Kingdom Job to Career Full time

    **Position**: Account Handler **Location**: Southampton **Salary**: £35,000 - £45,000 (Experience Dependent) Are you passionate about providing exceptional customer service within the insurance industry? Do you thrive in a dynamic and client-focused environment? We are currently seeking an Account Handler to our clients team at a well-established...

  • Account Handler

    3 weeks ago


    Southampton, United Kingdom Finch, Insurance Brokers Full time

    Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Joining...

  • Account Handler

    4 weeks ago


    Southampton, United Kingdom Finch, Insurance Brokers Full time

    Job Description Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday...

  • Account Handler

    6 days ago


    Southampton, Southampton, United Kingdom Finch, Insurance Brokers Full time

    Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here) earn...

  • Account Handler

    6 days ago


    Southampton, Southampton, United Kingdom Finch, Insurance Brokers Full time

    Job Description Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Southampton. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no...