Residence Experience Receptions Supervisor

2 weeks ago

Bath, United Kingdom University of Bath Full time

Residence Experience Receptions Supervisor (0.4 FTE)

We are looking for a part time (14.6 hours per week) Residence Experience Receptions Supervisor to join our team. During term time, working hours are 9am-5.20pm, two days a week on Tuesdays & Wednesdays.

An element of flexibility is required outside of term time, especially during our busy summer commercial business period. During this period you may be required to work any 2 days out of the 7. Shift times will also vary at this time, on a rota basis, to cover the hours of 8am to 10pm.

We have over 4000 bedrooms - these are generally occupied by students during term time and operate as a hotel for short stays and conferences during vacation periods. We operate several receptions on campus and in the city who cater to these customers. This position would predominantly be supervising our City reception.

You will have the ability to work in a fast paced environment with conflicting priorities. You will need to have previous experience in a customer-focused role and be able to demonstrate times that you've provided excellent customer service.

**What we can offer you**:

- a very generous employer contributory pension scheme
- generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
- an excellent reward package that recognises the talents of our diverse workforce
- a wide range of personal and professional development opportunities
- a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

Find out more about our benefits.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

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