Concierge

7 months ago


London, United Kingdom Thomas Webb Recruitment Ltd Full time

**Position**: Floating Concierge
**Location**: Various Residential Apartment Buildings across London
**Shifts**: Rotational, Including Day and Night Shifts
**Contract Duration**: TBC

**About the Role**:
We are looking for a dedicated and customer-focused individual to join our team as a floating Concierge,. This role will involve providing top-notch service and support to residents across a variety of prestigious apartment buildings in London. The Concierge will be responsible for creating a welcoming environment, ensuring the safety and security of the premises, and assisting residents with their day-to-day needs.

This Concierge role would either suite someone looking for full time temporary work, or someone looking for extra shifts on off days from their current role.

**Key Responsibilities**:
The floating Concierge will;
- Serve as the first point of contact for residents and visitors, ensuring a professional and warm welcome.
- Manage access to the building, including monitoring security systems, managing keys, and maintaining a log of visitors.
- Provide information and assistance to residents, including handling mail and packages, booking amenities, and addressing general inquiries.
- Coordinate with maintenance staff to report and follow up on repair issues.
- Ensure common areas are tidy and well-maintained.
- Handle emergency situations with calmness and professionalism, following established protocols.
- Perform administrative tasks as needed, including record-keeping and reporting.

**Shift Pattern**:
This Concierge position involves working on a rotational basis, covering both day and night shifts. The exact shift pattern will be discussed during the interview process.

**Essential Skills and Qualifications**:

- Proven experience in a customer service role, preferably within a hospitality or residential setting.
- Excellent communication and interpersonal skills, with the ability to interact positively with a wide range of people.
- Strong problem-solving abilities and a proactive approach to addressing residents' needs.
- Good organizational skills, with the ability to manage multiple tasks simultaneously.
- Basic computer literacy for administrative tasks and communication.
- A commitment to delivering high standards of service and maintaining a professional appearance at all times.
- Flexibility to work various shifts, including nights, weekends, and public holidays.

**Desirable Attributes**:

- Exceptional personal presentation
- Previous experience in a Concierge or front-of-house role in a residential setting.
- Familiarity with security systems and procedures.
- First Aid certification or willingness to undergo training.
- Knowledge of the local area to provide recommendations and directions to residents.

**Application Process**:
**Job Types**: Full-time, Part-time, Temporary contract

**Salary**: £10.50-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Face to face Customer Service: 1 year (required)

Ability to Commute:

- London, Greater London (required)

Ability to Relocate:

- London, Greater London: Relocate before starting work (required)

Work Location: In person


  • Hotel Concierge

    2 weeks ago


    London, United Kingdom Concierge Full time

    We are looking for an enthusiastic & passionate Concierge to join our Front of House team reporting directly to the Head Concierge. The Concierge will play a key role in delivering a personal and friendly service, whilst anticipating guest needs and creating a homely ambiance in a sophisticated environment to achieve an elegant and comfortable...

  • Concierge

    7 months ago


    London, United Kingdom The BoTree- Concierge Full time

    The BoTree luxury hotel is the hottest new opening in London! We are bringing together the team to deliver conscious luxury to our discerning guests and have an exciting opportunity available for a **Concierge.** As a Key Ambassador of The BoTree Hotel, our **Concierge** role is to deliver a warm welcome to all our guests. Our** Concierge** will ensure that...


  • London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 15 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Concierge

    7 months ago


    London, United Kingdom Concierge Full time

    COMO Hotels and Resorts are an award-winning, family-owned group of 18 hotels and resorts worldwide; each one different to the other but sharing the same heart: a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. COMO Metropolitan London is an inner city property stripping...

  • Concierge Clerk

    2 weeks ago


    London, United Kingdom Concierge - The Landmark London Full time

    The Landmark London is looking for you to be our **Concierge Clerk**! Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a **Concierge Clerk** at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and Edgware Road...

  • Desk Concierge

    2 weeks ago


    London, United Kingdom Concierge - The Landmark London Full time

    The Landmark London is recruiting for a **Desk Concierge**. Are you passionate about world class service and would you like to work in a hotel that has been awarded **4th position **in **The Sunday Times’ ‘100 Best Companies to Work For’ in 2020**? To thank you for your hard work and loyalty, some of the **excellent benefits** you will enjoy...

  • Desk Concierge

    2 weeks ago


    London, United Kingdom Concierge - The Landmark London Full time

    The Landmark London is recruiting for a **Desk Concierge**. Are you passionate about world class service and would you like to work in a hotel that has been awarded **4th position **in **The Sunday Times’ ‘100 Best Companies to Work For’ in 2020**? To thank you for your hard work and loyalty, some of the **excellent benefits** you will enjoy...

  • Concierge

    7 months ago


    London, United Kingdom Ham Yard Hotel - Concierge Full time

    We have an exciting opportunity for a Concierge to join our highly successful team here at our Ham Yard Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Night Concierge

    7 months ago


    London, United Kingdom Haymarket Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...

  • Junior Concierge

    7 months ago


    London, United Kingdom Covent Garden Hotel - Concierge Full time

    We have an exciting opportunity for a Junior Concierge to join our highly successful team here at our Covent Garden Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...

  • Junior Concierge

    2 weeks ago


    London, United Kingdom Number 16 Hotel - Concierge Full time

    We have an exciting opportunity for a Junior Concierge to join our highly successful team here at Firmdale Hotels. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent attention...

  • Night Concierge

    2 weeks ago


    London, United Kingdom Covent Garden Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at the our Covent Garden Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest...

  • Night Concierge

    2 weeks ago


    London, United Kingdom Charlotte Street Hotel - Concierge Full time

    We have an exciting opportunity for a Night Concierge to join our highly successful team here at the our Charlotte Street Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest...


  • London, United Kingdom Office Concierge Full time

    We have a new opportunity to join our incredible team at Battersea Power Station. The iconic Grade II* listed building and surrounding area has been brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world, a place for locals, tourists, and residents to enjoy a unique blend of restaurants, shops, parks and...


  • London, United Kingdom Office Concierge Full time

    **We have a new opportunity to join our incredible team at Battersea Power Station.** **The iconic Grade II* listed building and surrounding area has been brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world, a place for locals, tourists, and residents to enjoy a unique blend of restaurants, shops, parks and...

  • Night Concierge

    7 months ago


    London, United Kingdom The Soho Hotel - Concierge Full time

    We have anexciting opportunity for a Night Concierge to join our highly successful teamhere at The Soho Hotel. Your main priority will be to help run the conciergedesk in the absence of the wider team throughout the evening. This will includeanswering any incoming calls, helping guests with their luggage, reacting andadhering to guest requests and assisting...

  • Concierge

    7 months ago


    London, United Kingdom APEX Resourcing Full time

    We're on the lookout for a dedicated Hotel Concierge to join a brand-new exquisite 5-Star Luxury Hotel located in the heart of London's vibrant West End district. This brand new opportunity will allow you to embark on a fresh and exciting career with a unique and exciting luxury brand with a a good base salary, service charge and excellent benefits. **The...

  • Concierge A

    2 weeks ago


    London, United Kingdom Abbatt Property Recruitment Full time

    Abbatt Property Recruitment have many Temporary Day Concierge opportunities for residential developments located in and around the City of London. As a Temporary Day Concierge you will be responsible for the delivery of the highest levels of customer service to all residents, guests and external contractors at the Development and will be the first and main...

  • Concierge

    7 months ago


    London, United Kingdom The Ned Full time

    **Concierge**: Key ambassadors of The Ned, from welcoming guests at our doors to tailoring their stay in London at the Concierge desk, our Concierge Team are knowledgable, warm and welcoming, ensuring our guests have 5* experience. The concierge is a key member of the front of house team who will play a pivotal role in the guest experience. You will always...

  • Concierge

    2 weeks ago


    London, United Kingdom Residential Management Group Ltd Full time

    **Concierge - Full Time Permanent** **7 am to 7pm - 4 shift on/ 4 shift off rota** **Salary: £25,000 per annum** **Location: Wembley, Middlesex** RMG are an industry leader within the Property Management sector and we are now looking for a Concierge to join our team at one of our flagship developments in Wembley. **The Role of the Concierge**: - Cover...