Housing Advice and Prevention Officer

4 weeks ago

Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk Council, Riverside, NR33 0EQ**:

- **£27,344 - £33,820 per annum (Career grade) pro rata for part time staff**:

- **22.2 hours per week**:

- **Fixed term for 12 months (Maternity Cover)**

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We currently have an exciting opportunity to join the East Suffolk Council's Housing Needs Team as a **Housing Advice and Prevention Officer.**

You will provide a comprehensive housing options service to customers with varying levels of housing need to enable suitable positive outcomes in line with Part VI (Housing Register and Allocations), Part VII (Housing Advice and Homelessness) and the Homelessness Reduction Act 2017. You will promote a customer centred approach and work with vulnerable customers, their advocates, family, and support networks to ensure that homelessness prevention is maximised and effective first point of contact housing advice is given.

You will be able to demonstrate excellent interpersonal, interviewing and written communication skills, have excellent organisation and negotiation skills as well as the ability to remain calm when challenged on decisions. Experience of working in a similar role and relevant qualification in the sector is essential.

**Why work for us?**

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, **take a look at our video and hear why our employees think it is such a great place to work (YouTube)**.

**Here are some of the main benefits**:

- Great opportunities for training and development
- Generous leave entitlement (equivalent to 24 days a year, increasing to 30 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

**Please see our benefits brochure for further information (pdf)**.**

**Closing date: 1pm, 12 January 2023.**

**Interview date: w/c 23 January 2023.**

**How to apply**

**Step 1 - **Read the advert and the **Job Description and Person Specification (docx)**

**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

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