Senior Bartender

**_Peppermint | Cardiff _**

Peppermint Bar and Kitchen have some exciting Senior Bartender roles starting at £10.50 where you will advance your skills further. You also have the chance to work towards the Head Bartender role, taking on additional responsibilities you will receive £11 per hour and be the first point of contact for the bar team

The hospitality industry encompasses main 3 areas, Front of House, Bar and Kitchen. This is how we split our business, if you are looking at a career within hospitality we offer in-house coaching and development to welcome you to the management team.

But it doesn’t stop there, our Deputy and General Managers are the guys in the business to oversee the daily running of the business, look forward to being industry leading in our venues and coach their teams in order to reach the top line sales

**Our Team**

We are looking for our bartenders to provide a Peppermint guest drinking experience to our drinks lovers. Our bartenders enjoy plenty of freedom for experimentation in order to innovatively develop our beverage programme, be fully responsible for the creative side of the business, along with ensuring standards are kept high.

At Peppermint we proudly offer homemade ingredients and premium spirits, wines and beers. It is essential our team have good knowledge of the classic and contemporary cocktails along with very quick hands as we are an extremely high volume venue. Most importantly you must be willing to have a great time with our customers and learn and grow within the company.

**Responsibilities**
- Be a fully competent Bartender
- Monitor our Bartenders, the quality of our product and the mood of the customers to ensure the consistency and quality of service and products are maintained.
- Score above 90% in the Mystery shopper report.
- Buddy-up with new staff members.
- Ensure all trainees score above 80% in cocktail spec test and bartender training test.
- Effectively deal with customer complaints to ensure we have no complaints on our online platforms.
- Troubleshoot to resolve any workplace issues, aim to find a solution quickly and execute effectively.
- Deliver effective cocktail masterclasses to our guests
- Get involved with any training available to you
- Deal with change and till authorisation
- Ensure the bar is ready for service
- Ensure checklists are completed

**Why work for CHG?**
- 50% Discount in all venues on food and drink (25% in BrewDog)
- Discounted Gym membership through Hussle
- 28 days paid holiday
- Birthday bottle of house spirit
- Christmas and Summer staff events
- Subsidised staff accommodation
- Excellent in-house training

**About the Creative HG Privacy Policy**

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**Salary**: £10.50-£11.00 per hour

Additional pay:

- Tips

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Wellness programmes

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift

Ability to commute/relocate:

- Cardiff, CF10 1FE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 1 year (preferred)