Failsafe Officer

**Job Title**:Failsafe Officer

**Location**:William Harvey Hospital, Ashford, TN24 0LZ

**Shift**:Mon
- Fri 8am-4pm

**Trust Location**:East Kent Hospitals NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, East Kent Hospitals NHS Foundation Trust is the place for you.

**About the Trust**

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. We also provide some specialist services for a wider population, including renal services in Medway and Maidstone and a cardiac service for all of Kent based at William Harvey Hospital, Ashford.

**What you’ll be responsible for**:

- Ensure all patient events are appropriately recorded, accurately and timely on the Patient Administration system (PAS).
- Maintain an accurate tracking system and monitor compliance with defined treatment timelines for all patients.
- Liaise with clinicians, service managers, waiting list staff and outpatient appointments (PSC) where patients are not booked within required timescales to agree and implement actions required to ensure full compliance.
- Work with the Lead Clinician and Ophthalmology Operations Manager on service demands and available capacity, implementing any changes required to maintain a fully compliant service.
- Provide regular reports on Cornea activity and tracking compliance to Trust clinicians, managers and PCT representatives.

**You’ll learn the following whilst working at the trust**:
1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Previous admin experience
- Previous NHS experience
- Experience of booking appointments

**As a member of NHS Professionals, you have fantastic benefits**:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Full-time, Temporary contract

**Salary**: £12.45 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous admin experience?

Work Location: In person

Reference ID: 65950