Av Engineer
2 weeks ago
We have an exciting opportunity for an AV engineer to complete a 3 month contract in London.
*Inside IR35 - Umbrella contractors only**
Essential Duties and Responsibilities:
- Management of onsite AV Technical Management, including configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams
- Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
- Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
- Coordinate with AV equipment OEMs for resolution/workarounds, when required
- Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
- Interact with client Customer Help Desk ticketing system to respond to end user requests
- Setup and breakdown of all onsite meetings
- Daily system testing to ensure equipment and room functionality
- Responsible for escalating all "next level" break fix issues to their manager for resolution
- Perform remote testing for local and regional offices
- Polycom AV equipment management and configuration
- Videoconferencing experience including operation, call set-up and equipment
- Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type
Skills and Abilities:
- Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
- Ensure operational availability of all dedicated audio visual and Video Production environments
- Ability to work and think independently and ensuring to meet deadlines
- Good Knowledge of Windows based devices
- Ability to balance multiple tasks with changing priorities
- Strong organizational skills and excellent attention to detail
- Excellent communication and interpersonal skills, both verbal and written
- Demonstrated customer service focus and client communication skills
Expertise:
- 3-5+ years of industry experience in fields relating to technical management of AV environments
- Certification from respected vendors, Poly, Crestron (CTS), AMX, Cisco, Microsoft
- Experience of Microsoft Teams / O365 integration
- ITIL v3. Foundation a Plus
- Cisco - CCNA Video, CCNA Routing & switching an advantage
Global Technology Solutions is acting as an Employment Business in relation to this vacancy..
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