Senior Onsite Av Engineer

2 weeks ago

London, United Kingdom Purple Placements Full time

**Senior Onsite AV Engineer**
Location: London
We are recruiting for an experienced Senior Onsite AV Engineer to be a key part of our London team, representing the company and working onsite at a leading Global Asset Management Company, taking full responsibility for 2nd line break fix responsibilitieswithin the London Headquarters.
This is an exciting opportunity for an exceptional, experienced Audio Visual Engineer to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.
**Key Responsibilities for Senior Onsite AV Engineer**
Responsibilities include, but not limited to:
Proactively troubleshoot and remediate AV faults using established diagnostic techniques, repair or replace items as required
Take full responsibility for maximising uptime of the estates audio visual unified communication systems
Reporting faults and managing ticket queues to facilitate hardware repairs and replacements
Liaising with in-house teams and wider departments to secure critical spares and loan replacements
Take ownership and responsibility for the management and tracking of critical spares onsite
Communicate and coordinate on-site with clients, facility owners, general contractors, and associated trades as required to complete AV fixes and provide regular updates on tickets and reports
Ratify AV services according to system documentation, industry standards and best-practices
Preventative Maintenance support as required
To ensure all process are compliant with client and policies including security, HSE, Quality and Corporate and Social Responsibility
Report break-fix key management updates to site managers
To provide fault reporting to relevant teams.
A passion for service excellence, with a wealth of knowledge and experience in all current audio-visual technologies
The ability to use your initiative and solve problems effectively
Provide remote technical support to regional offices
Desirable skills
Minimum of three years corporate experience
Extensive knowledge of Audio-Visual systems and technologies
Extensive knowledge of Event spaces including audio, video and lighting equipment in both digital and analogue
Ability to multitask and work under pressure and to deadlines
Remain client facing and calm under pressure
Have excellent communication, time management, presentation and organizational skills
Be enthusiastic, self-motivated and have a "can-do" attitude
Be able to establish productive relationships with people at all levels
Ability to use own initiative wherever needed
Further Details

**Salary**: Dependent on experience
Reporting to: AV Team Supervisor
Department: FM
Hours: 9-hour shift between 7am-7pm, Monday - Friday

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