Trainee Claims Handler
6 months ago
**JOB AVAILABLE FOR IMMEDIATE START**
- Experience in working in an office environment
- Excellent keyboard/PC skills.
- Must have a pleasant telephone manner and an ability to communicate both
verbally and in writing.
- Must be able to work as part of a team and on your own initiative.
- Hours of work are FLEXIBE: offering 07:30-16:00, 08:00-16:30, or 0830-1700 Monday to Friday with 45-minute lunch break. (Additional AM & PM 15-minute tea break).
- COMPANY BENEFIT: After the first 4-week induction is complete which is 9am-4pm, we have a 3pm finish **fortnightly** on a Friday.
- Holidays are 25 days per year along with 3 additional fixed dates over the festive break including Christmas Day, Boxing Day & New Years Day.
- Salary will be dependent on age and experience.
- Staff Auto Enrolment Pension Scheme is also in place.
- Please submit your CV in the first instance.
- NOTE: This position will be based in Bridgeton & is fully office based.
- Job Types: Permanent, Full-time.
- Salary: From £21,500 per year to £27,040.
**Responsibilities**:
- Process insurance claims by reviewing and verifying information provided
- Ensure accuracy and completeness of claim forms and supporting documentation
- Enter claim data into the system accurately and efficiently
- Investigate and resolve any discrepancies or issues with claims
- Communicate with clients, insurance companies, and healthcare providers to gather necessary information
- Maintain confidentiality of sensitive information and adhere to data protection policies
- Follow established procedures and guidelines for claims processing
- Meet productivity and quality standards set by the company
Qualifications:
- Previous experience in claims processing or related field is not essential but beneficial.
- Strong organizational skills with the ability to prioritise tasks effectively.
- Excellent attention to detail and accuracy in data entry.
- Proficient computer skills, including experience with Microsoft Office Suite.
- Strong clerical skills, including filing, record keeping, and document management.
- Ability to work independently as well as part of a team.
- Excellent communication skills, both written and verbal.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.
**Salary**: £21,500.00-£26,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Employee mentoring programme
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Claims Processing: 1 year (preferred)
Work Location: In person
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