Customer Operations Advisor

4 weeks ago


London, United Kingdom TPP Recruitment Full time

A global professional body is looking for a Customer Operations Advisor to support the Operations team on a temporary basis until the end of March 2023.

They are offering a flexible hybrid working arrangement with 1-2 days at their Head Office in Canary Wharf.

This is an exciting opportunity to join a vibrant and collaborative team where you will be contributing to the success of the team supporting their students, members, training providers and employers.
- Being the second point of contact for in-bound customer enquiries via multiple channels
- dealing effectively and accurately with customer requests and providing advice, support, and guidance on their next steps where appropriate
- Developing and maintaining excellent relationships with other Divisions within the Operations Team, as well as divisions across the organisation, to ensure a coordinated approach is achieved for all activities

Key Responsibilities:

- Process payments, including Direct Debit instructions from all stakeholders in an efficient and timely manner and within agreed service level targets
- To communicate effectively with existing or lapsed customers to encourage renewal and communicate the insight and any emerging trends gathered to help inform future business decisions and communications.
- Contribute to the provision of an excellent service to internal and external customers by ensuring the prompt, efficient and accurate handling of all enquiries.
- Capture all appropriate data and make necessary amendments to the database accurately and securely in line with the Data Protection policies and within agreed service level targets.
- Assist with the development and implementation of promotional campaigns delivered in conjunction with the Brand Communications team.


  • Sales Advisor

    4 weeks ago


    London, United Kingdom Switch Advisor Ltd Full time

    **Sales Advisor** Switch Advisor Ltd is a growing company that is looking for a sales advisor to join our team. A sales advisor is a professional who provides guidance and advice to potential customers or clients regarding products or services offered by a company. Their primary goal is to understand the customer's needs, preferences, and requirements, and...


  • London, United Kingdom Bloom Careers Full time

    **Customer Service Advisor** **£25,000 per annum** **North London, Hybrid** My client is a leader in the world of direct-to consumer health and beauty brands, growing over 100% in the past year. Due to continued growth and success, the opportunity to recruit a Customer Service Advisor has arisen. **Responsibilities** - Work with the Customer Service...


  • London, United Kingdom Specsavers Full time

    Job Family Store Roles | Job Category Customer Service Customer Service Advisor Working Hours: 2 – 4 days per week (must include Sat and /or Sun) Training provided Personal Development Plans & Career Progression We are looking for a Customer Focused Customer Service Advisor.  You will assist in the operation of the store to achieve sales...

  • Customer Advisor

    1 month ago


    London, United Kingdom LloydsPharmacy Online Doctor Full time

    **London** **37.5 hours per week** **Benefits: 25 days holiday + bank holidays, pension contribution** You will join a growing and expanding team of Patient Advisors. You will ensure a first-class service is delivered to every patient whilst maintaining patient safety. Coaching, support, development, career guidance and motivation will be provided to all...


  • London, United Kingdom Page Personnel - UK Full time

    Join a team looking to expand into new markets globally - Build great experience in the telecommunication industry **About Our Client**: Page Personnel are currently working with a client who are leaders in the Technology & Telecoms industry. They are looking to expand their Customer Service team with a Temporary Customer Service Advisor as they are...


  • London, United Kingdom Blaze Marketing Full time

    We are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...


  • London, United Kingdom Dingo Recruitment Ltd Full time

    We require a Customer Sales Advisor for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties.This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with; * An excellent career in a stable, growing business * Investment in your training and...


  • London, United Kingdom Wild Berry Associates Full time

    We are recruiting a customer services advisor for a well known charity. This role will be starting asap until the end of March 2023 **This role is remote working** Hours: Monday - Friday 9.00 - 17.30 Please see below a description of the duties for the customer services advisor. - Providing front-line support for customers - Escalating bugs/fixes to...


  • London, United Kingdom Page Personnel Secretarial & Business Support Full time

    Work as a customer service advisor for one of the UK's top menswear shops, specialising in dress wear for formal occasions, with over 100+ shops throughout the United Kingdom. Your role would be fully remote and working throughout their busiest period. **Client Details** They are leading UK luxury menswear brand with multiple stores throughout the United...


  • London, United Kingdom TechNET IT Recruitment Ltd Full time

    **Customer Service Advisor**: United Kingdom - London Posted: 20/04/2023 **Salary**: £27K per Year ID: 32112_BH **Customer Service Advisor** **Fully remote (24/7 shift pattern)** **£27,000 + monthly bonus + yearly bonus** **Multiple positions available - must fluent in either Dutch, Flemish or German and English** Customer Service Advisors to join a...

  • Events Assistant

    4 weeks ago


    London, United Kingdom Switch Advisor Ltd Full time

    **Event Assistant** Are you a driven and enthusiastic individual with a knack for sales and a passion for creating unforgettable events? Switch Advisor Ltd is looking for an Event Assistant to join our team. This position will assist with the day-to-day operations of our events and marketing campaigns. **Responsibilities**: - Assist with the setup and...


  • London, United Kingdom MBA Group Full time

    Our Client, a leading car manufacturer are currently looking for a **Customer Service Advisor** to join their business based out of their **Toyota Bromley** Dealership. As a **Customer Service** **Advisor**, you will take inbound as well as make outbound calls to book in customer's yearly **MOT** or **Service**, while on the phone you will also speak to...


  • London, United Kingdom Akton Recruitment Full time

    **Planner/Customer Advisor** **Sutton** **£15 Per Hour** Temporary planner / administrator working in the responsive repairs team with the DLO. **Key Responsibilities** Manage the MCM appointments system from status 0 - 3 to include planning of jobs with operatives and subcontractors. Update appointments where appropriate. Support the Communal...


  • London, United Kingdom Tate Full time

    Customer Service Advisor £24,000 - £28,000 Permanent Hybrid working (two days a week in the office and three from home) Are you passionate about delivering exceptional customer service? Do you strive to give your best in work? Our client, a leading property management company, based in the West End are looking for a driven, personable and engaging...


  • London, United Kingdom Page Personnel - UK Full time

    A great opportunity for a customer service advisor to join a dynamic team - With fantastic progression opportunities available. **About Our Client**: A Property Insurance firm. Key Responsibilities: - Responding in an appropriate manner. - Passing high level queries onto the relevant teams. - Working collaboratively with the whole team. **The Successful...


  • London, United Kingdom Tate Full time

    **Customer Service Advisor** **£24k - £28k** **Hybrid working** Are you passionate about delivering exceptional customer service? Do you strive to give your best in your work? Our client is a leading property management company based in the heart of the West End are looking for driven and experienced Customer Service Advisor to join their family-feel...


  • London, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MH CSA 485422- Sector: - Account Manager, Brand Manager, Business Development, Consumer Sales, Direct Sales, Events, Field Sales, General & Other, Marketing, Marketing & Business Development, Other, Other, Other, Public Relations (PR), Sales, Sales Administrator, Sales Executive, Sales Manager- Salary: - £30,000 Per Annum- Benefits: - + Pension...


  • London, United Kingdom The Maine Group Full time

    **Customer Support Advisor** **12 Month FTC, Full Time** **Starting at £24,592, pay increase after 6 months probationary period** **Hybrid - 2 Days London Office Based** We are currently recruiting for a Supporter Care Advisor to join a UK Charity based out of London. As Supporter Care Advisor you will contacted through various streams by...


  • London, United Kingdom Paul Rhodes Bakery Full time

    **Customer Relations Advisor (FT) - Remote working** Paul Rhodes Bakery is looking for a passionate, driven and professional customer-focused advisor to join their Customer Service Team as a Customer Relations Advisor. Our customer base includes top restaurants and hotels, independent cafes and delis, and major sporting and entertainment venues. **Position...


  • London, United Kingdom Sigma Financial Group Full time

    **Contract: Full-time, Permanent** **Location: Work from Home** **Salary: £20,505 per annum** We are currently looking for amazing people to join the Sigma Family as a Customer Advisor. Before we tell you more about this opportunity, let us share why you should join us at Sigma. **Who are the Sigma Family?** At Sigma, we are different and recognized in...