Customer Support Advisor
2 weeks ago
**Customer Support Advisor**
**12 Month FTC, Full Time**
**Starting at £24,592, pay increase after 6 months probationary period**
**Hybrid - 2 Days London Office Based**
We are currently recruiting for a Supporter Care Advisor to join a UK Charity based out of London. As Supporter Care Advisor you will contacted through various streams by supporters/members and you must act as first point of contact, supplying first grade customer service
Key duties and responsibilities:
- Effectively pass long queries to relevant teams and signpost where appropriate.
- Encourage customers to take advantage of our supporting and professional memberships.
- Use company knowledge and deliver briefings to advise customers on an array of topics.
- Prioritise tasks based on the agreed Contact Centre Service Level Agreements.
- Help to develop and support the training of new members to the team using the contact centre systems and relevant software.
- Request information and support from other teams when information is needed regarding events, campaigns and other DUK activities.
Skills and experience required:
- Excellent communication skills both via phone and in person.
- Proficient in using Microsoft Office packages.
- Organisational skills and adaptability when completing tasks under pressure.
- Demonstrate empathy towards our customers across all channels of communication.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
Pay: £24,500.00 per year
Schedule:
- Monday to Friday
Work Location: Hybrid remote in London
Reference ID: LB/CSF/1605
-
Service Advisor
3 days ago
London, United Kingdom HDR Advisor Full time €14We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team.. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients’ standards as well as our own.. In this role, you will be working in a team environment within the community speaking face to face with Council &...
-
Customer Support Advisor
1 week ago
London, United Kingdom Sammons Recruitment Group Full timeJob Title: Customer Support Advisor Contract Type: Permanent - Location: - London- Job base: - Office basedIndustry: Customer Service **Salary**: £23,000 Reference: CSA2023CC Contact Phone: 01252 727887 Job Published: 24/05/2023 13:55 Customer Support Advisor London | £23,000 | Posted today Due to expansion, an industry leading business in Waterloo...
-
Customer Service Assistant
6 days ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Support Advisor
2 weeks ago
London, United Kingdom The Maine Group Remote Work Freelance Full timeCustomer Support Advisor12 Month FTC, Full TimeStarting at £24,592, pay increase after 6 months probationary periodHybrid - 2 Days London Office Based We are currently recruiting for a Supporter Care Advisor to join a UK Charity based out of London. As Supporter Care Advisor you will contacted through various streams by supporters/members and you must act...
-
Customer Service Advisor
8 hours ago
London , London, UK, United Kingdom Law Support Limited Full timeWe are working with a leading property management company who are based in the West End of London. They are seeking a Customer Service Advisor to join their busy and friendly team. This will be acting as the first point of contact to all customers, and you will be responsible with assisting them with their queries in a professional working manner over the...
-
Customer Support Advisor
13 hours ago
London, United Kingdom Manpower Full timeCustomer Support AdvisorJoin our dynamic Customer Support Team in Canary Wharf (and from home!)Role: Support candidates through career transitions with personalised coaching and resources. Long term opportunity - minimum 6 months and potentially on-going.Responsibilities:Send outreach emails and make follow-up calls to ensure candidate engagementOrganise and...
-
Customer Support Advisor
2 days ago
London, United Kingdom Membershipbespoke Full time12 Months FTC – working 4 days in the Farringdon office and 1 day from home Our client a well-recognised professional membership body with over 40,000 students and members worldwide is currently recruiting for a Customer Support Advisor. The Role of the Customer Support Advisor You will provide high quality, pro-active customer service to...
-
Customer Service Advisor
6 days ago
London, United Kingdom Switch Advisor Consultancy Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. **Duties**: - Communicate with clients in person to address inquiries, resolve issues, and...
-
Customer Service Advisor
1 week ago
London, United Kingdom The Law Support Group Full timeWe are currently working with a property management firm who are looking for a Customer Services Advisor to join them on a permanent basis. You will be communicating with customers daily via telephone and emails assisting them on a variety of enquiries relating to a wide range of topics. Your main priority will be to ensure the customer is at the heart of...
-
Customer Training Support Advisor
3 days ago
London, United Kingdom Gordon Yates Ltd Full time €24,150Customer Service Advisor We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment. This position is initial a 12 month fixed term contract. As Customer Service Advisor...
-
Customer Service Advisor
2 days ago
London (Central), United Kingdom Law Support Limited Full timeWe are working with a leading property management company who are based in the West End of London. They are seeking a Customer Service Advisor to join their busy and friendly team. This will be acting as the first point of contact to all customers, and you will be responsible with assisting them with their queries in a professional working manner over the...
-
Customer Service Advisor
2 weeks ago
London, United Kingdom The Law Support Group Full timeWe are currently working with a property management firm who are looking for a Customer Services Advisor to join them on a permanent basis.You will be communicating with customers daily via telephone and emails assisting them on a variety of enquiries relating to a wide range of topics. Your main priority will be to ensure the customer is at the heart of...
-
Customer Service Advisor
2 weeks ago
London, United Kingdom The Law Support Group Full timeWe are currently working with a property management firm who are looking for a Customer Services Advisor to join them on a permanent basis.You will be communicating with customers daily via telephone and emails assisting them on a variety of enquiries relating to a wide range of topics. Your main priority will be to ensure the customer is at the heart of...
-
Customer Service Advisor
2 weeks ago
London, United Kingdom The Law Support Group Full timeWe are currently working with a property management firm who are looking for a Customer Services Advisor to join them on a permanent basis.Do you have the skills to fill this role Read the complete details below, and make your application today.You will be communicating with customers daily via telephone and emails assisting them on a variety of enquiries...
-
Customer Training Support Advisor
2 days ago
London, United Kingdom Candidate Source Full time €30,011We are a successful and well-established e-commerce business selling sports, fitness, healthcare and safety products is looking for an office -based Customer Service Advisor to join their online team in Clapham, London. The role is office based in Clapham, Central London. 50 per annum, you will also receive 28 days of holiday including bank holidays (rising...
-
Customer Support Advisor
3 days ago
London, United Kingdom TPP Recruitment Full time**Customer Support Advisor** **£14.56 per hour plus holiday pay** Are you looking to join a vibrant team supporting students, members, training providers and employers and available to start immediately? Would you like to work full time and flexibly from home with a minimum of 1 team day per week in Canary Wharf (easy access to transport links, shops,...
-
Customer Support Advisor
10 hours ago
East London, United Kingdom Manpower Full timeCustomer Support AdvisorJoin our dynamic Customer Support Team in Canary Wharf (and from home!)Role: Support candidates through career transitions with personalised coaching and resources. Long term opportunity - minimum 6 months and potentially on-going.Responsibilities:Send outreach emails and make follow-up calls to ensure candidate engagementOrganise and...
-
Customer Advisor
2 days ago
London, United Kingdom ACCENT IT STAFFING INC Full timeRole DescriptionThis is a part-time and full time on-site role as a Customer Advisor/ Sales Advisor. As a Customer Advisor/ Sales Advisor, your day-to-day tasks will involve ensuring customer satisfaction, handling customer contact, providing client counseling, and maintaining effective communication with customers. Your role will also involve providing...
-
Customer Support Advisor
5 days ago
London, United Kingdom Euromonitor Full timeWho we areEuromonitor International is the leading independent market research company; investigating and understanding what consumers want and need, helping businesses create products and services that cater to their preferences and trends. We are an organisation that champions flexibility, with opportunity to grow and be supported with continuous...
-
Customer Support Advisor
3 days ago
London, United Kingdom Euromonitor International. Full timeWho we are Euromonitor International is the leading independent market research company; investigating and understanding what consumers want and need, helping businesses create products and services that cater to their preferences and trends. We are an organisation that champions flexibility, with opportunity to grow and be supported with continuous...