Medical Secretary

2 weeks ago

Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Providing a flexible, comprehensive, and efficient secretarial and administrative service, managing PTL / referrals and other patient pathway related information identifying any deviation from expected planned progress, implementing solutions and highlighting by exception, cases that are not resolved to Lead Secretary in a timely manner to expedite the continuing care of patients. Training and developing junior administrative and clerical staff and apprentices to ensure all required competencies are achieved and sustained and introduction of new technology and processes are supported to deliver a responsive administrative and secretarial service. Undertake routine tasks on own initiative and support other team members to undertaking the full range of administrative and secretarial activities including (but not exclusively) the following: Manage mail Manage dairies of consultants / other medical staff / clinicians to maximise effective time management Manage and maintain the admitted and diagnostic PTL escalating unresolved issues to Lead Secretary / Co-ordinator Provide cross cover for colleagues to ensure continuity of service provision Manage multiple tasks ensuring deadlines are met. Adding waiting list entries to Lorenzo and relevant theatre software Manage administrative processes associated with outpatient clinics / referrals / inpatient referrals as required Liaise and negotiate with patients, ward and medical staff and other departments as required to arrange patient admission for a specified procedure.

For full details of the responsibilities and duties of this role please see the attached job description.

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