Customer Service Advisor

4 days ago


StocktononTees, United Kingdom Everflow Water Full time

Job Title: Customer Service Advisor
Hours: 37.5 hours per week **(NO WEEKENDS OR EVENINGS)**

**Salary**: £24,000

*
*Join one of the fastest growing business in Europe - be a part of our journey**

Everflow is the fastest growing water retail company in the UK, with a focus on SME businesses. We've grown rapidly over the last six years and are continuing to grow which means we need more brilliant people to join our teams

**What you’ll be doing**:

- Process debits, credits, direct debit instructions and payments.
- Provide information regarding Everflow services
- General admin (Log case notes that are informative and accurate).
- Work with the wider Everflow teams to resolve issues
- Keep customers up to date with regular check ins.
- Achieve individual and team KPI’s/targets

**What can we offer YOU?**
- Competitive salaries that ~actually~ get reviewed
- Quarterly bonuses
- Incentive schemes giving you the chance to earn rewards
- Afternoon drinks on Fridays
- Free monthly breakfasts
- Employee Referral Scheme - Earn up to £500
- 25 days annual leave plus bank holidays
- Employee Assistance Programme & health cash plan
- Pension Scheme
- Free parking

**So, what are we looking for?**
You must have a passion for customer services and a natural talent for connecting with people. If your organised, a clear communicator and confident in talking with people at all levels, that’s a bonus. All we ask is that your responsible, reliable, and most importantly fun

We do the right thing and always put our people first so what are you waiting for? We can’t wait to meet you

**Salary**: £24,000.00 per year


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