Trust & Safety Investigator

5 months ago

Belfast, United Kingdom DailyPay Belfast Full time

**About Us**:
DailyPay is the leader in the on-demand pay industry with an unrivaled technology platform, an unmatched list of blue-chip clients and an extensive list of industry awards. We are rewriting the invisible rules of finance by creating a new financial system. A financial system that is more equitable and inclusive, and benefits everyone. A financial system that enables workers to access their earned pay when they need it. We believe that money should move faster and smoother between employer and employee, between merchant and shopper, between financial institution and customer.

We are a mission-driven company hyper-focused on designing technology that can build a better financial system and future. It's no wonder that we are growing at an extraordinary pace. Now we are looking for people who are as passionate as we are about reimagining how money moves. If you're willing to define new rules, change systems and lives, come join us at DailyPay.

**The Role**:
This is an experienced role where you'll execute on high-volume, data-rich processes as a member of our Fraud Analyst team.

**How You Will Make an Impact**:

- Define the strategy and vision of Daily Pay's approach to fraud work on helping review and mitigate fraud risk as it pertains to Daily Pay's service.
- Analyze and understand fraud vectors across Daily Pay's platform - a complete end to end analysis that allows us to better identify the bad actors on our platform and innovate to mitigate future fraud and improve the experience of good users
- Consume review data from various internal and external sources and create inputs for our 24/7 payment stream
- Influence and engage across the company - partner with product, customer success, Partner support analysts, engineering and analytics team to define goals
- Perform regular validations on user account issues
- Optimize through experimentation - use data-driven decision-making and sound judgment to run tests on everything that will drive down fraud while accelerating fraud investigations.
- Investigate user use cases with an eye for iteration on existing processes

**What You Bring to The Team**:

- Bachelor's degree or equivalent experience
- 1+ years of experience in operations, fraud investigation, accounting or finance
- Ability to take initiative and be proactive in problem-solving
- Strong Excel skills
- Ability to adapt and thrive in a fast-paced environment
- High level of attention to detail
- Strong and cross-functional communication

**What We Offer**:

- Competitive compensation
- Opportunity for equity ownership
- Private health insurance option
- Employee Resource Groups
- Fun company outings and events
- Generous PTO Allowance
- 5% Pension contribution

**Compensation Range (Belfast)**
- £24,300—£31,500 GBP

DailyPay does not accept and will not review unsolicited resumes from search firms.

DailyPay is committed to fostering an inclusive, equitable culture of belonging, grounded in empathy and respect, which values openness to opinions, awareness of lived experiences, fair treatment and access for all. We strive to build and develop diverse teams to create an organisation where innovation thrives, where the full potential of each person is engaged, and their views, beliefs and values are integrated into our ways of working.

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