![Keith Motors Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Advisor
3 weeks ago
Main responsibilities will be:
- Receive Customers and their vehicles in a friendly and professional manner, discuss and confirm their requirements, and take responsibility for the vehicle during its time at the Retailer.
- Maintain a great working relationship with the sales department and efficiently manage their requirements
- Keeping customers informed of the status of their vehicle, giving comprehensive technical advice on the extent of work to be done and, provide a cost estimate for repair work.
- Ensure that collection and delivery drivers operate to schedule and meet customer and workshop expectations.
- Ensure all customer and vehicle data is correctly captured and loaded to Pinnacle DMS.
- Ensure that invoicing is accurate and completed on time.
- Process all warranty claims as per the manufacturers' guidelines.
Skills Required:
- High levels of attention to detail and highly organised.
- Strong communication between departments.
- Background in a similar role within the automotive industry. Main Dealer Experience is beneficial.
- Enthusiasm and tenacity to drive the department to achieve its set objective.
- Experience in an After Sales environment is desired.
- Full UK Valid Drivers' License.
- Monday to Friday 8.00 - 17.30 with a 30-minute lunch break and Every other Saturday mornings, 8.00 -13.00
- Competitive Salary and bonus scheme.
**Salary**: From £24,000.00 per year
**Benefits**:
- Employee discount
- On-site parking
Supplemental pay types:
- Commission pay
**Experience**:
- Service Advisor: 1 year (preferred)
Work Location: In person
Reference ID: JWXCH14072021
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