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Sales Support Advisor

4 months ago

Verwood, United Kingdom Manutan UK Ltd Full time

**About Us**

We are part of the Manutan Group, a leader in the supply of industrial, commercial and office equipment to businesses for over 50 years. Working closely with 27 subsidiaries in 17 countries, we have a UK product offer of over 50,000 products.

**Key Responsibilities**

Reporting to the Sales Support Team Leader, you will deliver excellent service to internal and external customers, ensuring orders and quotations are processed quickly and accurately.
- Process orders from new and existing customers
- Create quotations for customers based on their requirements
- Receive incoming telephone calls and webchats from new and existing customers
- Update and maintain accurate and up-to-date records on our database
- Provide accurate and relevant information to customers regarding their orders
- Be aware of any promotional activity to optimise sales
- Any ad hoc duties as required

**What we’re looking for**
- Excellent telephone manner and written communication skills
- Computer literate with experience of Microsoft Word, Excel, Outlook and Teams
- Attention to detail, accuracy and flexibility to provide professional customer service
- Organised and reliable team player
- Knowledge of AX2012 would be advantageous but full training will be provided

**Working Hours**

Monday - Thursday: 8.30am to 5pm
Friday: 8.30am to 4pm

**What we offer**
- £21,000 per year
- 26 days holiday + bank holidays + earn additional long service days
- Opportunity to progress within the job role
- Hybrid working (Currently Monday/Wednesday/Friday from home after training)
- Salary Sacrifice cycle to work scheme
- Salary Sacrifice EV scheme
- Free onsite parking
- Mid-month "pick me up"
- Health shield Healthcare cash plan upon joining
- Free will writing service

**Job Types**: Full-time, Permanent

**Salary**: £22,250.00 per year

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Verwood, BH31 6AT: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Verwood, BH31 6AT