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Clerical Assistant

5 months ago

Cramlington, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

You need excellent communication skills and resilience to clearly communicate verbally with members of the public where there may be barriers to understanding. MDT and team meetings take place regularly so the ability to undertake the typing of minutes as appropriate using PC based word processing and spreadsheet packages is essential. A knowledge of SWIFT, PAS, Nerve Centre and other IT systems would be beneficial however training would be given.

The successful applicant will undertake general office administration tasks, including filing. scanning, photocopying, and processing documentation into computer files. There is an expectation that you would provide relief cover for other members of the administrative team as appropriate. This may include travel to other sites within the locality.

The team is an MDT of Occupational Therapists, Specialist Nurses and Physiotherapist’s. The philosophy of the team is to facilitate safe and timely discharges from a hospital or Community setting and ensure care or support is put in place to maintain this.

To undertake telephone and reception duties for multi-disciplinary teams in an environment where interruptions are common place and sensitivity to callers needs are required.

To provide relief cover for other members of the administrative team as appropriate. This may include travelling to other sites within locality.
- To assist in the general efficient running of sub-specialty offices including typing, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries.
- To cover for other Band 2 Clerical jobs as required.
- To act up to Band 3 for short-term absences e.g. annual/sick leave.