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Supply Chain Helpdesk Co-ordinator

7 months ago

Oldham, United Kingdom Resideo Full time

ADI now have a new opportunity for a Supply Chain Helpdesk Co-Ordinator to join our growing Supply Chain team based in Oldham, Manchester. In this role you will manage the administration of our internal customers and external vendors, alongside overseeing a high volume of open orders. This role will be working with our French internal and external customers and will require you to be fluent in **French, **alongside English.

In order to be successful in the role you'll enjoy learning quickly, have good attention to detail and be a good team player. This role is hybrid working with 3 days working from our EMEA Head Office in Chadderton, Oldham and 2 days working from home.

Also to support your growth within ADI you will have the opportunity to undertake a degree apprenticeship in Supply Chain Management leading to full L6 qualification (BA).

JOB DUTIES:

- Manage the relationship with Internal Customers on a day-to-day basis
- Raise purchase orders to external suppliers for non-stocked materials using SAP
- Input of supplier purchase order confirmations/date into the system
- Ensure orderbooks are up to date with minimum missing data
- Expedite purchase orders with suppliers
- Coordinate with other departments to achieve On Time in Full shipments to customers
- Investigate inbound inventory discrepancies
- Manage any invoice queries relating to your purchase orders
- Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
- Continuous Process Improvement on planning processes linking to business requirements.
- Improve/ liaise with suppliers to improve supply confirmation and delivery accuracy. Opportunity to undertake degree apprenticeship in Supply Chain management leading to full L6 qualification (BA)

YOU MUST HAVE:

- Data entry, admin or customer service experience Fluent in English and either French

WE VALUE:

- Experience in Distribution and Supply Chain
- Fluent with use of planning software tools
- SAP/ERP experience
- Experience with cross-functional team leadership Understands commonly-used concepts, practices and procedures within a particular field

WHAT'S IN IT FOR YOU
- Hybrid working model
- Opportunity to work for a global business
- Excellent career development opportunities

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