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Interface Team Senior Administrator

8 months ago

Redhill, United Kingdom WTW Full time

As a leader in the marketplace, WTW offers an excellent opportunity to join our organisation as a Senior Administrator. In the role, you will assist in the completion of the processing of contribution and HR data files and play an active role in mentoring and checking the work of the Administrators on the team.

We can offer you a fun and engaging environment working with some of the best people in our industry. As a reward for your efforts, a competitive salary and benefits package is offered along with potential progression opportunity, support, and further training.

**The Role**
- Completing the processing of contribution and HR data files.
- Train, support, and mentor junior associates.
- Monitor data file processing to ensure agreed targets and deadlines are met.
- Be a senior point of reference on technical issues and non-standard processing.
- Build and maintain technical, procedures and client knowledge through experience.
- Continuously seek to identify areas where the service to clients could be improved and communicate findings to your Team Leader.
- Complete checking of work completed by other members of the team.
- Work collaboratively with colleagues to ensure high levels of service are achieved.
- Encourage teamwork by sharing knowledge, ideas, and solutions.
- Provide an efficient, professional service to meet all client needs and to promote the WTW brand.
- Act as a contact point for clients and teams.

**The Requirements**
- Good IT skills and knowledge of Microsoft packages
- Excellent verbal and written communication skills
- Numerical and accurate
- Display good time management skills and demonstrate ability to organise and prioritise own workload and of others
- Enthusiastic approach to getting things done
- Previous experience of mentoring and coaching individuals
- Some previous supervisory experience would be an advantage

**Equal opportunity Employer