Catering Supervisor

7 months ago

Inverness, United Kingdom High Life Highland Full time

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

- To provide excellent customer care to all visitors and staff with an enthusiastic and customer focused attitude, both individually and through the whole catering service team
- To manage and lead an effective team appropriate to the demands of the business
- To manage team to ensure that all supplies are correctly ordered, accepted and stored to a high standard
- To help produce, menus and supervise ordering of produce to stimulate demand and ensure good profit margins
- Manage preparation of dishes/menus to satisfy customer demand in all areas
- To ensure that all training and record keeping is up to date and adhered to by the whole team.
- To ensure that all work activities are carried out safely in accordance with health and safety procedures.
- To ensure all areas of Café Botanics are hygienically kept clean and tidy to a high standard. Cleaning duties including staff and visitor toilets.
- To support the immediate and wider teams within the Inverness area and be involved in new business opportunities as they develop
- To be solution focused and respond to feedback professionally
- To look for opportunities to add value to our visitor’s experience.
- To implement the Highlife Highland role model behaviours
- To work on a rota basis including weekend and bank holiday working
- To ensure all catering facilities within the post’s control are cared for and that all relevant areas are kept clean and tidy

Other Duties: You may be required to perform duties and work in locations, appropriate to the post, other than those given in the job description. The particular duties and responsibilities attached to posts may also be varied without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and would not themselves justify reconsideration of the grading. As a result of such variations, it will be necessary to update this job specification from time to time.

1. EXPERIENCE
- Experience in a busy food service environment
- Management experience

2. SKILLS/ATTRIBUTES GENERAL
- Excellent communication skills
- Ability to record information
- Excellent planning ability
- Ability and willingness to learn new skills and techniques
- Ability to work in a manner that ensures the safety of yourself and others

3. SKILLS/ABILITIES SPECIFIC TO THE POST
- Excellent customer service skills
- Excellent cafe management skills
- Good knowledge of menu production
- Good understanding of kitchen margins, ordering and cost control
- Ability to work on a flexible rota system, including regular weekends and bank holidays
- Ability to manage a team

4. INTERPERSONAL AND SOCIAL SKILLS
- Ability to work as a member of a team or on own.
- Ability to work under pressure
- Self-motivated
- Able to use own initiative

**Salary**: £23,011.00-£25,493.00 per year

Ability to commute/relocate:

- Inverness: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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