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Retail Sales Assistant

5 months ago

Watford, United Kingdom TOY GALAXY Full time

_Do you have a _**passion**_ _for retail and a desire to deliver the _**highest**_ _level of customer service? If so, then please do read on:_

19.5 hours per week with working hours of 9am-6pm Saturday, 11am-5pm Sunday and an additional shift on a weekday. Additional hours will be available for Holiday cover and at peak trade times.

**The basic duties for the role include**:

- Ensuring each customer receives outstanding service by providing a fun and friendly environment.
- Greeting and acknowledging every customer whilst maintaining comprehensive product and range knowledge.
- Merchandising ranges and products in line expected standards whilst ensuring overall appearance of the store is at the highest level at all times.
- Reflect sincere cheerfulness in everyday contact with customers and colleagues alike.

**Responsibilities include**:

- Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or displays.
- Provide superior customer service by understanding and implementing product knowledge, service and sales skills and establishing rapport with customers aimed at initiating sales.
- Undertake housekeeping responsibilities daily for the benefit of the store, staff and customers.
- Maintain open and honest communication with customers, staff and management.
- Maintain the operational standard of the store by following store operational procedures.
- Maintain an awareness of all promotions and marketing activity within the business.
- Assist in floor moves, merchandising, display maintenance, and housekeeping.
- Assist in processing and replenishing merchandise and monitoring floor stock.
- Aid customers in locating merchandise.
- Communicate customer requests to management.
- Assist in completing price changes within the store
- Participate in regular inventory stock counts in order to manage and control stock levels within the store.
- Maintain dynamic work relationship with the team members & key departments.
- Be a great ambassador for Toy Galaxy at all times when representing the company.

**Job Types**: Part-time

Salary based on National Living Wage for Over 23 working 19.5 hours per week.

**Job Type**: Part-time
Part-time hours: 19.5 per week

**Salary**: £10,566.00 per year

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: Retail Sales Assistant Watford PT