Customer Service Executive

3 weeks ago


Newark, United Kingdom SF Recruitment Full time

**12 Month Fixed Term Contract / Customer Service Executive / Newark**
SF Recruitment are currently recruiting for a Customer Service Executive based in Newark, Nottinghamshire Area.
Experience within a customer service role is essential, ideally within a fast-paced business to business organisation.
Strong Custome Service and Execel skills are key to be successful within this role
Responsibilities Include:

- Ensure the team maintain the highest level of professionalism and service at all times
- Dealing with all customer service calls
- Taking orders from customers and processing orders
- Arranging deliveries, ensuring dates and addresses correspond with customer requirements.
- Dealing with adjustments
- Escalating and manage customer complaints
- Working closely with other departments
- General admin support
- A self-motivated person, driven to get things done.
- Ability to work under own initiative with strong organisation skills.
- Brilliant communication skills and a great ability to translate plan into action.
- Proficiency of Microsoft Office.
- A 'can do' attitude and confident in multitasking.
- Effective time management skills with the ability to meet set deadlines.
- Attention to detail with the ability to analyse information.
Hours: Monday - Friday 9.00 am - 5.30 pm

**Salary**: £19,000 - £20,000 (Depending on experience)



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