1st Line IT Support Engineer

2 weeks ago


Finchley, United Kingdom Clear IT Recruitment Limited Full time

**Our client is seeking an experience 1st Line IT Support Engineer, to be based in Finchley, London.**

**Responsibilities**:

- Some of what you will be doing include:

- Answering calls and responding to tickets from customers.
- Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT.
- Triage incoming calls and tickets and liaise with the wider IT team to manage escalations.
- Provide on-site technical support at clients premises where necessary
- Adhere to defined KPIs and meet the expected SLAs.
- Consistently contribute to and update documentation.
- On-board and off-board users.
- Monitor backups daily and report on any issues that arise.

**Key Skills & Experience**:

- Minimum 1 years experience in an IT support environment
- Experience with support of Windows Desktop OS
- Good working knowledge of PC, laptop and printer hardware
- Good working knowledge of the full MS Office suite
- Basic knowledge of IT networking and cabling
- Excellent telephone manner with good interpersonal and communication skills
- Demonstrable problem-solving skills with a logical train of thought

**Any Experience With The Following Would Be a Bonus**:

- Support for VoIP systems
- Office 365 administration
- Support for Mac OSX
- Basic server administration (AD user account creation, password resets, etc.)



  • Finchley, United Kingdom Inspiring Interns & Graduates Full time

    We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company:Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their clients to want to work with them and their competitors to want to be them. A big...


  • Finchley, United Kingdom Inspiring Interns & Graduates Full time

    We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their clients to want to work with them and their competitors to want to be them. A big...


  • Finchley, United Kingdom Inspiring Interns & Graduates Full time

    We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company:Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their clients to want to work with them and their competitors to want to be them. A big...


  • Finchley, United Kingdom Inspiring Interns & Graduates Full time

    Job DescriptionWe are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company:Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their clients to want to work with them and their competitors to want to be...


  • Finchley, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    Job Description We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. Their clients are their focus and they aim to foster solid relationships by providing exceptional...


  • Finchley, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. Their clients are their focus and they aim to foster solid relationships by providing exceptional customer service,...


  • Finchley, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    Job Description We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their clients to want to work with them and their competitors to want...


  • Finchley, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their clients to want to work with them and their competitors to want to be them. A...


  • Finchley, Greater London, United Kingdom Inspiring Interns & Graduates Full time

    We are looking for an experienced and driven 2nd Line Support Analyst to join our IT Support & Consultancy business based in North London. About the Company: Our client has a very clear vision, to be the “Go To” company for Business IT Related Technology. They want their clients to want to work with them and their competitors to want to be them. A...

  • Senior Engineer

    2 days ago


    Finchley, United Kingdom RTL Group Ltd Full time

    RTL Group are recruiting a Senior Site Engineer to work on a major highway structures project which includes the structure repair and refurbishment of highways! You will be working with the team and reporting to the structures Agent, providing construction input into the design, coordinating site surveys and early site works to inform the detailed...

  • Senior Engineer

    2 days ago


    Finchley, United Kingdom RTL Group Ltd Full time

    RTL Group are recruiting a Senior Site Engineer to work on a major highway structures project which includes the structure repair and refurbishment of highways!You will be working with the team and reporting to the structures Agent, providing construction input into the design, coordinating site surveys and early site works to inform the detailed design.Key...


  • Finchley, United Kingdom Glor Consultancy Ltd Full time

    Full time - 40hours * Adhere to all company policies and procedures * Ensure that all company policies and procedures are adhered to by all staff * Promote a high standard of quality within the nursery, including practice, environment, and resources to meet the requirements of the Early Years Foundation Stage * Ensure...


  • Finchley, United Kingdom Glor Consultancy Ltd Full time

    Full time - 40hours * Adhere to all company policies and procedures * Ensure that all company policies and procedures are adhered to by all staff * Promote a high standard of quality within the nursery, including practice, environment, and resources to meet the requirements of the Early Years Foundation Stage * Ensure appropriate planning and...


  • Finchley, United Kingdom North London Hospice Full time

    The Physiotherapist and Occupational Therapists are a vital part of the multi-disciplinary teams that and work across the three core services: In-patient unit, Community, Outpatients and Wellbeing. The **Physiotherapy and Occupational Therapy Assistant (Therapy Assistant) **will support the therapists and work cross site and cross service and will work...

  • Bookkeeper

    3 weeks ago


    Finchley, United Kingdom Arlington Resource Management Full time

    Bookkeeper/Accounts Assistant - Property CompanyTo assist the Director of Finance with day-to-day bookkeepingFinchley, Barnet (5 days - 9.00am - 5.30pm)Experience of Double Entry bookkeeping * Maintain accurate ledgers on Sage Line 50 - sales, purchase and general * Process purchase/expense invoices, receipts, and payments in a timely and accurate manner *...

  • Site Supervisor

    1 week ago


    Finchley, United Kingdom Proven Project Construction Ltd Full time

    A brief description about the company and company benefitsWe are fast growing district heating Contractor based in London and we work UK wide. We operate as the Principal Contractor to a wide range of clients, and we combine our civil engineering and mechanical engineering experience and competence to deliver high spec and, in some cases, complex district...


  • Finchley, United Kingdom GNB Partnership Full time

    **Our Client** Our client is a well established, fast-moving, results-driven B2B Training company delivering Technology training courses to leading organizations in the UK and globally. **The Role** This is a new role based in North London where you will join a small sales team with the objective of becoming the "go to" colleague for all forms of data...


  • Finchley, United Kingdom Austin Rose Full time

    Are you seeking a Practice Manager role with one of London's fastest growing independent accountancy firms? Do you enjoy working within a vibrant partnership environment? If so, this newly created role could be for you. Our client, one of North London's leading accountancy firms, are seeking to recruit a Practice Manager as part of their continued growth...

  • Carpenter Multi Trade

    1 month ago


    Finchley, United Kingdom Randstad Construction and Property Full time

    Looking to recruit a Multi Skilled Carpenter to join a leading maintenance contractor Responsibilities: You'll carry out repairs to void and occupied properties undertaking carpentry related works, as well as being capable of additional types of work with your skill set Additional skills such as Tiling, Plaster and Remedial plumbing works Carrying out...


  • Finchley, United Kingdom Veritas Education Recruitment Full time

    Job Title: Pediatric Occupational Therapist Location: Finchley, London Salary: £145 - £245 per day (DOE) Contract: Full-time (term-time only) Position Overview: Are you passionate about making a meaningful difference in the lives of children? We are seeking a dedicated Pediatric Occupational Therapist to join our clients multidisciplinary team. In...