Customer Care Specialist

2 weeks ago


Aberdeen, United Kingdom Kuehne+Nagel Full time

-.
- ** Your Role **:The Pricing Specialist is responsible for completing assigned pricing activities within the target timelines set in Project Logistics guidelines. To ensure accurate pricing, as per the client's scope of services, with the minimum required margin applied, covering all service/supplier costs to allow the most profitable scenario to Project Logistics.
- ** Your Responsibilities**:

- Utilization of all approved pricing tools and portals available to search for carriers and cost
- Working in a structured team environment based on competencies of modes of transport and cargo type
- Cross-train in all functions of the pricing team by mode of transport and cargo type
- Ensure that all costing for services are as per the service level agreement and scope of work ordered
- Responsible for having a strong sense of financial acumen for Project Logistics
- Communicating clear scope of services requested to service providers when requesting pricing and
options
- Ensure you select the best service option maximizing profitability while delivering the clients expectations
- Ensure the utilization of minimum selling margin while providing pricing

**Your Skills and Experiences**:

- Fluent oral and written communicator with strong presentation skills
- Proven problem solver
- Financial Acumen
- Collaborative and open personality to bring teams together to provide customer excellence
- Analytical and planning
- Team Player

**Good Reasons to Join **:If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
- **About Kuehne+Nagel***

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Dean Reid
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