Admin / Reception

2 weeks ago


Bristol, United Kingdom Search Consultancy Full time

**Admin / Reception**
**Remote (travel and accommodation paid for to Bracknell, Guildford and Salisbury)**
**£26,000**
The role of the Admin / Reception is to provide the highest level of care to clients and internal stakeholders, personally taking responsibility for their requests to ensure that they are completed in a timely manner and exceeding their expectations where possible.
The Admin / Reception will also be responsible for covering staff on annual leave & sickness, and when not required to do this, you will be working from home, assisting with project work, looking at current KPI's & how they will standardise work in across thebusiness.
**Some of the Key Responsibilities as a Admin / Reception**:

- Provide a warm, courteous and prompt welcome on arrival for all guests and employees
- To be fully aware and knowledgeable of all spaces to include Welcome and Hospitality areas in order to direct employees / guests or any queries as appropriate and provide the highest level of client care at all times
- Working with colleagues to ensure meeting/events requirements are met and anticipate their needs in advance, and ensure testing of equipment is complete, for the smooth running of the meeting/event whilst liaising with stakeholders regarding any specificinstructions or requirements
- Build relations with internal stakeholders to anticipate their needs and develop services on practice floors
- To ensure that an exceptional high level of customer service is delivered to all stakeholders and staff that enter the building and associated services
- Handle all incoming telephone calls / enquiries promptly giving a warm, courteous welcome and using the agreed "Good Morning / Afternoon" salutation

**Benefits**:
The company has exciting growth plans and there is a lot of opportunity for progression. This role is on a Monday to Friday pattern, working from home options & paid travel and accommodation.



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