Receptionist Team Leader
7 months ago
The Windmill Practice, located within Sneinton Health Centre is a very busy city-centre practice with a list size of circa 11,000 patients. We are looking for an enthusiastic, reliable and well-organised receptionist team leader to join our team. Previous experience of leading a team essential. SystmOne experience desirable. Training provided including 4 week induction period.
Tasks include but are not limited to:
Overseeing the administration and support operations of the practice, ensuring staff achieve their primary responsibilities
Line managing all receptionists; supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training
Completing staff appraisals as required
Reviewing and updating all administrative and reception policies and procedures as required
Developing, implementing and embedding efficient office processes and procedures
Complaints management
Answer the telephone dealing with appointment requests and queries
Patient registrations
Support with administrative duties
Process prescription requests
Keep up to date with mandatory training
Assist patients who may require extra support due to disability, language barriers etc.
Any other duties to aid with the smooth running of the practice
**Interview Date: Wednesday 29th November**
**Job Types**: Permanent, Part-time
**Salary**: £13.50-£14.00 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Application question(s):
- Please confirm that you are able to work 5 days per week, Monday-Friday for 6 hours per day. 10:00-16:00 preferred or please suggest alternative.
Work Location: In person
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