Receptionist

6 months ago

Nottingham, United Kingdom Wlliams Lea Full time

Receptionist

Job title: Receptionist

**Salary**: £12,168 per annum

Location: Cumberland Court, 80 Mount Street, Nottingham NG1 6HH

Contract: Part time, permanent

Hours: 19.5 hours per week

Shifts: Wednesdays 1pm - 5:30pm, Thursday and Friday 8.5-hours between 8am to 5:30pm

Break details: No break on Wednesdays, 1-hour lunch on Thursdays and Fridays

Work model: In person

Interview process:
Primary: 1-hour meeting in person with the First Impression Team Leader

Secondary: 30-minute meeting in person with the Account Manager

Williams Lea seeks a Receptionist to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms.

Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for

Purpose of the role

A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They should be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This is a hands-on role and will involve working alongside team members to deliver an overall exceptional service to our clients.

Key responsibilities- Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals- Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary- Provide high level services to staff, clients and guests- Organising catering (hospitality)- Supervising and assisting at events- Communicate with manager and client on job or deadline issues- Setting up meeting rooms- Setting up basic IT requests for client meetings- Diary management and planning, including meeting room bookings- Responsible for personal H&S- Maintaining the highest standards of cleanliness and tidiness in the hospitality environment- Ensuring a warm and professional welcome for all clients and visitors- Suggesting potential improvements to the First Impression Team Leader- To be aware of the day to day Health and Safety requirements surrounding working area- To immediately raise any Health and Safety concerns to the manager or team leader- To participate in any on site Health and Safety audits or assessments- Assisting with other legal admin tasks when required- Attention to detail with an emphasis on accuracy and quality- Intermediate computer skills including Microsoft Word and Excel- Ability to prioritize work to balance multiple projects and deadlines- Excellent verbal and written communication skills- Self-motivated and the ability to multi-task

Personal attributes
- A personality that brings positive energy to all areas of the operation
- Fluent written and spoken English
- An energetic approach that shines through in your work
- A team-focused attitude
- Experience using switchboard systems
- A natural passion and desire to create a positive experience for every visitor
- A committed attitude and dedication to creating a memorable guest experience
- Excellent personal presentation

The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers, and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer dedicated to offering each and every employee an enjoyable, challenging, and rewarding career with future career development prospects.

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