Operations Supervisor

2 weeks ago


Coventry, United Kingdom Menzies Distribution Full time

**Operations Supervisor - Parcel Sortation**

Location: Coventry

Hours / Shift: Days - 4on 3off.

**Salary**: £28-35,000 + benefits (dependant upon experience)

**Responsibilities**:

- Assist the Operations Manager in managing and overseeing the daily operations of the parcel sortation warehouse.
- Support the development and implementation of strategies to optimise productivity, reduce costs, and improve overall operational performance.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and assist in implementing necessary changes.
- Collaborate with the Operations Manager to utilise flow management techniques and ensure timely and accurate sorting, processing, and dispatching of parcels.
- Provide guidance, training, and support to warehouse staff, ensuring high levels of performance and productivity.
- Coordinate and communicate with other departments to ensure seamless operations.
- Implement and maintain standard operating procedures (SOPs) to ensure consistency and efficiency in warehouse operations.
- Support continuous improvement initiatives, utilising Six Sigma methodologies and other tools to identify and implement process enhancements.
- Ensure adherence to health and safety regulations, maintaining a safe working environment for all staff.

**Requirements**:

- Previous experience in a supervisory role within a parcel sortation warehouse is preferred.
- Knowledge and experience in flow management techniques.
- Six Sigma certification and/or experience in implementing continuous improvement initiatives is a plus.
- Excellent people management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proficient in using warehouse management systems and other relevant software.
- Ability to work under pressure and meet tight deadlines.

**Inclusion**:
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential — creating value through diversity is what makes us strong as a business. With an increasingly agile workforce, we're open to flexible working arrangements where appropriate.



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