Warehouse Administrator
2 weeks ago
**Job Title **Warehouse Administrator
**Reports to **Warehouse Manager
**Hours **40 hours per week (Saturday Rota)
**Location **Inverness - 15 - 17 Henderson Road
**Salary** Discussed at Interview Stage
**JOB** OVERVIEW
**KEY** RESPONSIBILITIES
- Provide a comprehensive and professional admin support within the Warehouse
- Process final stages of customer orders. (ie. producing delivery notes from pick tickets). This is a key area of the role that requires an investigative nature to find possible issues and is very often carried out under pressure and time constraints
- Process customer returns
- Update and maintain relevant filing systems and databases
- Deal with routine enquiries from customers, staff and visitors (by telephone, written correspondence, in person) and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff
- General administrative duties such as filing, scanning, mail etc.
*May be required to carry out additional tasks appropriate to the role.
**REQUIRED ** SKILLS & EXPERIENCE
- Good communication skills
- An investigative nature with the confidence to question
- The ability to work under pressure
- Ability to respond positively to new challenges and change
- Good customer service skills when dealing with customers and colleagues
- Basic knowledge of computers
- Understands the importance of attention to detail within a warehouse context.
- The ability to work with mínimal supervision and, once competent, make decisions relevant to the successful outcome and conclusion of the processes
- Ability to respond positively to new challenges and change
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
Work Location: One location
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