Service Advisor

5 months ago


Maidstone, United Kingdom Marshall Motor Holdings Full time

We are currently recruiting for a Service Advisor to join our Hyundai dealership in Maidstone.

As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same

You will be provided with on the job training by your colleagues and managers and will be joining a supportive and friendly team at Maidstone.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal

**What will I do on a daily basis?**
- Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
- Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
- Create customer invoices and run through the work that has been carried out on their vehicle.
- Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

**What experience do I need?**

If you already come from an Automotive Service Advisory background that is fantastic, however, if you do not and you are looking to start your career with us, to be considered for the role we will need to possess the below skillset
- An ability to provide tailored customer service and upselling to a wide range of customers.
- Comfortable working to deadlines and managing customer expectations with regular communication and updates.
- Happy to manage your own workload and customer base.

**Why Marshall Motor Group?**

We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England.

Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Maidstone, ME15 9XY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


  • Service Advisor

    1 month ago


    Maidstone, United Kingdom CV-Library Full time

    Service Advisor Basic Salary - £30,000 OTE - £36,000 Location - Maidstone Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all...

  • Service Advisor

    2 days ago


    Maidstone, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £30,000 OTE - £36,000 Location - Maidstone Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...

  • Service Advisor

    5 months ago


    Maidstone, United Kingdom Command Recruitment Full time

    Service Advisor - Car Dealership Our well-established client is looking for an experienced and driven Service Advisor to add to their team based in Maidstone. Working within a strong and experienced team, we really need someone with some enthusiasm and drive to continue this business' success into the future. £25-£30k Basic + Bonus circa £5k per...

  • Service Advisor

    5 days ago


    Maidstone, United Kingdom ASI Recruitment Full time

    I am not a product of my circumstances. I am a product of my decisions.' — Stephen CoveyService Advisor£28k+ Basic £35k OTEMain DealershipMaidstone AreaAre you a talented Service Advisor with a strong background in the automotive trade?We are currently seeking an experienced individual to join a main dealership and make a real impact!If you’re ready to...

  • Service Advisor

    1 month ago


    Maidstone, United Kingdom CV-Library Full time

    I am not a product of my circumstances. I am a product of my decisions.' — Stephen Covey Service Advisor £28k+ Basic £35k OTE Main Dealership Maidstone Area Are you a talented Service Advisor with a strong background in the automotive trade? We are currently seeking an experienced individual to join a main dealership and make a...

  • Service Advisor

    1 week ago


    Maidstone, United Kingdom CV-Library Full time

    Fear is the disease. Hustle is the antidote. – Travis Kalanik Service Advisor Up to £28k Basic Up to £35k OTE! Main Dealership Opportunity! Maidstone Area Job Description If you are a service advisor looking for your next role, keep reading as our well-established client is looking to add a service advisor to their thriving main...

  • Service Advisor

    2 days ago


    Maidstone, United Kingdom ASI Recruitment Full time

    Fear is the disease. Hustle is the antidote. – Travis KalanikService AdvisorUp to £28k Basic Up to £35k OTE!Main Dealership Opportunity!Maidstone AreaJob DescriptionIf you are a service advisor looking for your next role, keep reading as our well-established client is looking to add a service advisor to their thriving main dealership.This will suit...

  • Service Advisor

    5 months ago


    Maidstone, United Kingdom Marshall Motor Holdings Full time

    We are currently recruiting for a Service Advisor to join our Audi dealership in Maidstone. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great...

  • Service Advisor

    6 months ago


    Maidstone, United Kingdom Marshall Motor Group Full time

    **Service Advisor**: Job description **Customer Service Advisor** **Location: Marshall Nissan Maidstone** *** **Hours: 47.5 hours per week, including Saturday mornings on a rota basis** **Salary: £28,000 OTE up to £40,000 Uncapped** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee...


  • Maidstone, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Maidstone - OTE £35,000+** 45 hours per week, Saturdays on a rota 8am - 1pm Service Advisor - £35,000+ ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans...


  • Maidstone, United Kingdom CV-Library Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Kent is currently looking for a number of Customer Service Advisors to join our friendly team and provide support to our Service Users. Our Client is the UK's...

  • Service Advisor

    5 months ago


    Maidstone, United Kingdom Marshall Motor Holdings Full time

    We are currently recruiting for a Service Advisor to join our Nissan dealership in Maidstone. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great...

  • Service Advisor

    5 months ago


    Maidstone, United Kingdom Marshall Motor Holdings Full time

    We are currently recruiting for a Service Advisor to join our Nissan dealership in Maidstone. As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great...

  • Service Advisor

    6 months ago


    Maidstone, United Kingdom Lookers Plc Full time

    OTE: GBP £34,800.00/Yr. Overview: **Mercedes Benz of Maidstone** **44 Hours weekly** **£30,000 per annum** Lookers Mercedes Benz of Maidstone is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of 5 Service Advisors, 11 Vehicle Technicians and our enthusiastic and friendly Service Manager, Alex...

  • Skoda Service Advisor

    5 months ago


    Maidstone, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** **Skoda Service Advisor** £35,000 OTE Uncapped Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our hugely successful Skoda Dealership in Maidstone is looking to...


  • Maidstone, Kent, United Kingdom Howden Group Holdings Full time

    Job Title: Customer Service AdvisorJob Summary: We are seeking a highly skilled and experienced Customer Service Advisor to join our team at Howden Group Holdings. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, handling their queries and concerns in a professional and timely manner.Key...

  • Service Advisor

    4 weeks ago


    Maidstone, Kent, United Kingdom Auto Skills UK Full time

    Service Advisor Job DescriptionAs a Service Advisor at Auto Skills UK, you will play a crucial role in ensuring the smooth operation of our Service Department. Your primary responsibility will be to arrange Service Department bookings, ensuring efficient workshop loading while attending to all customer requirements to the expected standards.Key...


  • Maidstone, United Kingdom Complete Training Full time

    **Customer Service Advisor** **Location**: Home Based **Salary**: £22,000 per annum + Bonus from £6,000 - £8,700 Complete Training are recruiting for Customer Service Advisors working from home (fully remote). **The Role** - Build rapport with customers, get to know their individual needs, and put their interests first. - Use your expert knowledge and...


  • Maidstone, United Kingdom Marshall Hyundai Maidstone Full time

    **Service Advisor - Hyundai Maidstone** **Job description** **Represent a leading Automotive brand whilst working for Automotive Management "Dealer Group of the Year" 2021** **“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”** **The...


  • Maidstone, United Kingdom Calex Automotive Recruitment Full time

    **Customer Service Advisor Apprentice** **The Role of a Customer Service Advisor**: As a Customer Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves: - Interpreting customer concerns and liaising with...